HR Manager

CRST The Transportation Solution, Inc; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

Retirement savings with company match

Paid time off and holidays

Parental leave

Employee discounts

Job summary

CRST The Transportation Solution, Inc. is seeking an HR Manager to lead recruitment for the Specialized Solutions unit and serve as the onsite HR partner at Fort Wayne. This hands-on role will influence hiring decisions, workforce planning, and how the team is built to support business needs.

You'll drive full-cycle recruiting, partner with leaders on sourcing strategies, and ensure a positive employee experience while guiding HR programs and policies across the Fort Wayne operation.

Qualifications

• Demonstrated success independently managing full-cycle recruiting across multiple job types.
• Experience addressing employee concerns, supporting investigations, advising leaders, and applying HR policies.
• Ability to handle sensitive matters, evaluate risk, exercise sound judgment, and maintain confidentiality.

Responsibilities

• Lead full-cycle recruiting from intake through offer and onboarding support.
• Partner with leaders on sourcing strategies, hiring plans, candidate selection, and workforce needs.
• Build talent pipelines to support current and future hiring needs.
• Create a positive candidate experience through clear communication and timely follow-up.
• Serve as the primary onsite HR point of contact for employee and leader questions, concerns, and day-to-day HR support.
• Address employee concerns, support investigations, and guide leaders through performance, documentation, corrective action, and workplace issues.
• Interpret HR policies, identify potential risk, and elevate sensitive matters when appropriate.
• Partner with centralized HR teams on benefits, compensation, payroll, leave administration, accommodations, HR systems, and other specialized services.
• Review workforce trends and recommend practical actions to improve hiring, retention, and employee experience.
• Identify and implement improvements to recruiting, onboarding, communication, and HR service delivery processes

Skills

Full-cycle recruiting

Employee relations

HR policy guidance

Communication

Confidentiality

Risk assessment

Onsite HR support

Interpersonal skills

Education

Bachelor's degree in Human Resources

SHRM-CP or PHR certification

Tools

Applicant Tracking Systems

HR Information Systems

Microsoft Office

Job description

About CRST

CRST is one of the nation's largest transportation and logistics companies, providing a wide range of transportation solutions across North America. This role supports our Specialized Solutions business unit, an operation that depends on skilled, reliable people to deliver for its customers. The HR Manager serves as the primary recruiting and HR partner for the business, helping connect talent strategy with day-to-day operations.

The Opportunity

This is a great opportunity for someone who enjoys recruiting and wants to play a direct role in building the team behind a business. You'll lead recruiting efforts across the Specialized Solutions operation, partnering with leaders to identify workforce needs, build candidate pipelines, and hire the talent needed to support the business.
While most of your focus will be on recruiting, you'll also serve as the primary onsite HR resource for the Fort Wayne operation, helping leaders and employees navigate day-to-day HR matters and ensuring a positive employee experience. This is a hands‑on individual contributor role that is highly visible, with the opportunity to influence hiring decisions, workforce planning, and how Specialized Solutions builds its team.

How You'll Work

• Location: Fort Wayne, IN (Onsite)
• Compensation: Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process.
• Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts

What You'll Do

• Lead full-cycle recruiting efforts from intake through offer and onboarding support
• Partner with leaders on sourcing strategies, hiring plans, candidate selection, and workforce needs
• Build talent pipelines to support current and future hiring needs
• Create a positive candidate experience through clear communication and timely follow-up
• Serve as the primary onsite HR point of contact for employee and leader questions, concerns, and day-to-day HR support
• Address employee concerns, support investigations, and guide leaders through performance, documentation, corrective action, and workplace issues
• Interpret HR policies, identify potential risk, and elevate sensitive matters when appropriate
• Partner with centralized HR teams on benefits, compensation, payroll, leave administration, accommodations, HR systems, and other specialized services
• Review workforce trends and recommend practical actions to improve hiring, retention, and employee experience
• Identify and implement improvements to recruiting, onboarding, communication, and HR service delivery processes

What Great Looks Like

• Open positions are filled with quality candidates in a timely manner
• Leaders receive practical recruiting and HR support that helps them make effective people decisions
• Employee concerns are addressed professionally, consistently, and confidentially
• Workforce challenges are identified early and addressed with practical solutions
• Employees and leaders know where to go for HR support and receive timely follow-up
• Recruiting and HR processes create a positive experience while supporting business objectives

What You Bring

• Demonstrated success independently managing full-cycle recruiting across multiple job types or business areas
• Experience addressing employee concerns, supporting investigations, advising leaders, and applying HR policies
• Ability to handle sensitive matters, evaluate risk, exercise sound judgment, and maintain confidentiality
• Ability to build trust and communicate effectively with candidates, employees, leaders, and HR partners
• High school diploma or equivalent

Going the Extra Mile

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field
• Experience supporting recruiting, employee relations, and general HR activities in a blended role
• Experience serving as an onsite HR resource for a location, operation, or business group
• Experience using applicant tracking systems, HR information systems, recruiting platforms, and Microsoft Office tools
• SHRM-CP, PHR, or another relevant HR certification

Core Values

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer

CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.