HR Learning Programs Associate - AI-Driven Training & Ops

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Learning Program Associate within Human Resources to drive program success, compliance, and audit-readiness across multiple corporate functions.

You will manage learning needs, including CPE eligibility and facilitator preparation, while overseeing AI-enabled process improvements. You will coordinate cross-functionally with VPs and partners across LMS operations, budget tracking, and course inventory, ensuring timely delivery and accurate

Qualifications

• Bachelor's degree and minimum 3 years of experience in Learning or program management.
• Strong project management skills with attention to detail and urgency in delivering accurate work on time.
• Demonstrated AI proficiency, including applying approved AI tools to improve productivity and quality of work.

Responsibilities

• Administer learning records and rosters in the LMS and submit admin requests.
• Own the CPE submission process end-to-end and coordinate with the CPE Credit team.
• Manage budget tracker and track invoices and spend; escalate budget risks.
• Maintain course inventory across Finance, Internal Audit and HR courses to stay audit-ready.
• Oversee live program operations (GF&BM Capstone, Auditor-in-Charge Training) and coordinate with stakeholders.
• Coordinate scheduling, participant logistics, and materials with VPs and facilitators.
• Collaborate with instructional design teams to improve training materials and measure learning effectiveness.

Skills

Project management

AI proficiency

Communication skills

Attention to detail

Cross-functional coordination

Education

Bachelor's degree in Learning or related field

Tools

LMS

SurveyMonkey

Job description

JPMorgan Chase & Co. in Jersey City is seeking a Learning Program Associate within Human Resources to drive program success, compliance, and audit-readiness across multiple corporate functions.

You will manage learning needs, including CPE eligibility and facilitator preparation, while overseeing AI-enabled process improvements. You will coordinate cross-functionally with VPs and partners across LMS operations, budget tracking, and course inventory, ensuring timely delivery and accurate