HR Leader, US Commercial & Orthopedics | Employee Relations

Johnson & Johnson Co.; West Chester (Chester County); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Johnson & Johnson is seeking an HR Leader for the US Commercial segment to guide employee relations across a large field sales organization. The role reports to the Head of HR, Spine, Sports, and CMF, and will manage complex cases from intake to resolution while partnering with Legal, Compliance, and business leaders.

The position requires a Bachelor’s degree, 4–6 years of related experience, fluency in English, and the ability to travel up to 20%.

Qualifications

• Bachelor’s degree required, preferably in Human Resources, Business Administration, Employment Relations, Law, or a related field.
• Advanced degree or relevant professional certification preferred.

Responsibilities

• Serve as the primary employee relations subject-matter expert for designated U.S. Orthopaedics commercial and field sales organizations, providing practical guidance on policy interpretation, performance management, workplace conduct, and corrective action.
• Independently manage complex, sensitive, and high-risk employee relations matters from intake through resolution, including investigations, disciplinary actions, performance concerns, workplace conflict, grievances, and policy violations.
• Plan and conduct objective, thorough, and timely workplace investigations; assess evidence, document findings, and recommend appropriate actions in partnership with HR, Legal, and business leaders.
• Interpret and apply company policies and applicable U.S. federal, state, and local employment requirements to promote fair, consistent, and compliant employment practices.
• Advise leaders and HR partners on employee relations risk, options, and recommended actions, balancing employee experience, business needs, consistency, and legal considerations.
• Provide employee relations guidance and risk assessments for organizational changes, workforce actions, restructures, territory or leadership changes, and other business transformation initiatives.
• Identify case trends, recurring themes, and potential areas of risk; translate insights into recommendations that strengthen leader capability, organizational health, and employee experience.
• Maintain accurate, complete, and confidential case documentation and support consistent case-management practices, reporting, and governance.
• Develop and facilitate training, tools, and coaching for leaders and HR partners on performance management, investigations, respectful workplace expectations, and employee relations best practices.
• Build effective partnerships across a matrixed organization and contribute to broader HR priorities, process improvements, and cross-functional initiatives.

Skills

Employee relations

Stakeholder management

Investigations

Education

Bachelor’s degree

Advanced degree or certification preferred

Job description

Johnson & Johnson is seeking an HR Leader for the US Commercial segment to guide employee relations across a large field sales organization. The role reports to the Head of HR, Spine, Sports, and CMF, and will manage complex cases from intake to resolution while partnering with Legal, Compliance, and business leaders.

The position requires a Bachelor’s degree, 4–6 years of related experience, fluency in English, and the ability to travel up to 20%.