HR Leader, US Commercial - Orthopedics

Johnson & Johnson Co.; Raynham (MA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Johnson & Johnson is seeking a HR Leader, US Commercial to oversee employee relations across a large commercial and field sales organization. The role requires guiding investigations, interpreting policies, and delivering compliant, timely solutions.

Hybrid work and interstate travel are expected. Reporting to the Head of HR, Spine, Sports, and CMF, you will partner with HR Business Partners, Legal, and business leaders to mitigate risk while preserving a positive employee experience.

Qualifications

• Bachelor’s degree required in HR, Business Administration, Employment Relations, Law, or related field.
• Experience examining complex employee relations issues and conducting investigations.
• Knowledge of U.S. employment laws and compliant HR practices.

Responsibilities

• Serve as the primary employee relations SME for designated U.S. commercial orgs, guiding policy interpretation and actions.
• Independently manage complex, sensitive employee relations matters from intake through resolution.
• Conduct objective investigations, assess evidence, document findings, and recommend actions with Legal and business partners.
• Interpret and apply U.S. employment requirements to promote fair and compliant practices.
• Advise leaders on risks, options, and actions balancing employee experience and business needs.
• Maintain confidential case documentation and support governance of case management.

Skills

Employee relations

Investigations

Policy interpretation

Stakeholder management

English fluency

Education

Bachelor’s degree in HR/Business/related field

Advanced degree or certification preferred

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Human Resources

Job Sub Function

HR Business Partners

Job Category

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description

We are searching for a HR Leader, US Commercial to be located in Raynham, MA, Raritan, NJ, West Chester, PA, Palm Beach Gardens, FL, Warsaw, IN United States. This is a hybrid role. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. Remote work options may be considered on a case-by-case basis and if approved by the Company. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Purpose

The HR Leader, US Commercial is responsible for leading the management of employee relations matters across a large, complex commercial and field sales organization. Reporting to the Head of HR, Spine, Sports, and CMF, this role serves as a trusted employee relations subject-matter expert and partners closely with HR Business Partners, business leaders, Legal, Compliance, and other stakeholders to deliver fair, consistent, timely, and business-focused solutions. The HR Leader, US Commercial will independently manage complex and sensitive cases, interpret and apply company policies and U.S. employment requirements, identify trends, and proactively mitigate employee and organizational risk.

Key Responsibilities

• Serve as the primary employee relations subject-matter expert for designated U.S. Orthopaedics commercial and field sales organizations, providing practical guidance on policy interpretation, performance management, workplace conduct, and corrective action.
• Independently manage complex, sensitive, and high-risk employee relations matters from intake through resolution, including investigations, disciplinary actions, performance concerns, workplace conflict, grievances, and policy violations.
• Plan and conduct objective, thorough, and timely workplace investigations; assess evidence, document findings, and recommend appropriate actions in partnership with HR, Legal, and business leaders.
• Interpret and apply company policies and applicable U.S. federal, state, and local employment requirements to promote fair, consistent, and compliant employment practices.
• Advise leaders and HR partners on employee relations risk, options, and recommended actions, balancing employee experience, business needs, consistency, and legal considerations.
• Provide employee relations guidance and risk assessments for organizational changes, workforce actions, restructures, territory or leadership changes, and other business transformation initiatives.
• Identify case trends, recurring themes, and potential areas of risk; translate insights into recommendations that strengthen leader capability, organizational health, and employee experience.
• Maintain accurate, complete, and confidential case documentation and support consistent case-management practices, reporting, and governance.
• Develop and facilitate training, tools, and coaching for leaders and HR partners on performance management, investigations, respectful workplace expectations, and employee relations best practices.
• Build effective partnerships across a matrixed organization and contribute to broader HR priorities, process improvements, and cross-functional initiatives.

Education

• Bachelor’s degree required, preferably in Human Resources, Business Administration, Employment Relations, Law, or a related field.
• Advanced degree or relevant professional certification preferred.

Required

Experience and Capabilities

• 4-6 years of progressive experience in employee relations, human resources, labor and employment, or a related discipline.
• Demonstrated ability to independently manage complex employee relations cases and conduct sensitive workplace investigations from intake through resolution.
• Strong working knowledge of U.S. employment laws, employee relations principles, investigation practices, and performance-management processes.
• Sound judgment and demonstrated ability to evaluate risk, synthesize complex information, and provide clear, practical, and business-oriented recommendations.
• Strong consulting, influencing, and stakeholder-management skills, with the ability to build credibility and challenge constructively at multiple levels of the organization.
• Excellent written and verbal communication skills, including the ability to produce clear case documentation and communicate sensitive decisions appropriately.
• Ability to manage multiple priorities, exercise a high degree of discretion, and handle confidential information with integrity.
• Demonstrated commitment to fair, consistent, and respectful employment practices.

Preferred

• Experience supporting a large commercial or geographically dispersed field sales organization.
• Experience in a regulated industry such as MedTech, pharmaceuticals, healthcare, or life sciences.
• Experience operating in a global, matrixed organization and partnering across HR, Legal, Compliance, and business functions.
• Experience supporting workforce transformation, organizational redesign, restructures, or other significant business changes.
• Experience using employee relations case data and trends to inform proactive interventions, training, or process improvements.

Other Requirements

• Language: Fluent English required.
• Travel: Ability to travel domestically up to approximately 20%, based on business needs.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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