HR Knowledge & Content Analyst — Onsite NYC

Pinnacle99 Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Pinnacle99 Inc. in New York City seeks a detail-oriented Business Analyst specializing in HR knowledge management and content governance. You will analyze large content environments, identify duplicates, establish ownership, and recommend consolidation, migration, archiving, or retirement strategies.

The role requires advanced Excel, stakeholder management, and the ability to produce executive-ready documentation and presentations, with 100% onsite work in NYC for the engagement.

Qualifications

• 3-5 years of experience in Business Analysis, Knowledge Management, Content Analysis, Information Architecture, Digital Consulting, or a related field.
• Hands-on experience conducting content inventories or audits across enterprise repositories.
• Strong Excel skills, including data cleansing, deduplication, pivot tables, categorization, and gap analysis.
• Experience with SharePoint, intranets, document libraries, or enterprise content management systems.
• Experience gathering information from stakeholders and documenting content ownership and governance requirements.

Responsibilities

• Conduct large-scale content inventories and audits across intranets, SharePoint environments, document libraries, and enterprise content repositories.
• Identify duplicate, outdated, conflicting, missing, and redundant content.
• Analyze content repositories and recommend which materials should be migrated, consolidated, linked, archived, or retired.
• Use Excel to clean content exports, perform deduplication, categorize information, create pivot tables, and conduct gap analysis.
• Collaborate with HR and business stakeholders to understand content usage, ownership, and maintenance processes.
• Develop content ownership maps, RACI matrices, repository maps, and other governance documentation.
• Support the development of content taxonomies, metadata standards, controlled vocabularies, and content lifecycle processes.
• Prepare executive-ready PowerPoint presentations, Excel reports, and recommendations.
• Help assess enterprise content readiness for AI-powered search and Retrieval-Augmented Generation (RAG) solutions.

Skills

Analytical thinking

Stakeholder management

Documentation

Communication

Presentation skills

Tools

Excel

SharePoint

PowerPoint

Power BI

Tableau

Job description

Pinnacle99 Inc. in New York City seeks a detail-oriented Business Analyst specializing in HR knowledge management and content governance. You will analyze large content environments, identify duplicates, establish ownership, and recommend consolidation, migration, archiving, or retirement strategies.

The role requires advanced Excel, stakeholder management, and the ability to produce executive-ready documentation and presentations, with 100% onsite work in NYC for the engagement.