HR Generalist

The Descartes Systems Group Inc.; United States; Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work environment

Comprehensive employee benefits

Mentorship and on-the-job training

Exposure to a variety of HR functions

Collaborative and supportive team

Professional growth and development

Job summary

Descartes is seeking a Human Resources Generalist to support our growing U.S. employee population.

Reporting to the Manager, Human Resources, this role provides a broad range of HR support across employee relations, onboarding, organizational changes, employee development, compliance, and offboarding activities. The position offers an excellent opportunity to gain exposure to multiple areas of Human Resources while developing your skills in a fast-paced, growing global organization.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
• 2-4 years of HR experience in a fast-paced or technology-focused environment.
• Strong proficiency in Microsoft Excel for data analysis and reporting.
• Advanced proficiency in Word and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication.
• Ability to handle sensitive and confidential information.
• Experience with HRIS; SAP SuccessFactors is a plus.

Responsibilities

• Provide day-to-day HR support to managers and employees.
• Support onboarding activities to ensure a positive new hire experience.
• Assist with employee relations matters and fair, consistent resolution.
• Prepare HR reports and maintain accurate employee records and data.
• Process and manage HR transactions within the HRIS.
• Support organizational changes and employee lifecycle activities.
• Promote company initiatives, employee engagement, and learning opportunities.
• Assist managers and employees with policies, benefits, performance management, and other HR questions.
• Participate in HR projects and process improvement initiatives.

Skills

Communication skills

Attention to detail

Organizational skills

Confidentiality

Problem solving

Education

Bachelor's degree in Human Resources / Business Administration or related field

Tools

Excel

Word

PowerPoint

HRIS (SAP SuccessFactors)

Job description

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

The Human Resources team at Descartes is seeking a Human Resources Generalist to support our growing U.S. employee population. Reporting to the Manager, Human Resources, this role provides a broad range of HR support across employee relations, onboarding, organizational changes, employee development, compliance, and offboarding activities.

As a key member of the HR team, you will work closely with managers and employees to provide guidance, help resolve HR-related issues, and contribute to a positive employee experience.

This position offers an excellent opportunity to gain exposure to multiple areas of Human Resources while developing your skills in a fast-paced, growing global organization. We are looking for an approachable, organized, and proactive HR professional who enjoys building relationships, collaborating with others, and finding practical solutions. Strong communication skills, sound judgment, and the ability to maintain confidentiality are essential for success in this role.

What's in It for You?

Join a growing global organization where you'll have the opportunity to learn, contribute, and grow your HR career. You'll work alongside an experienced and supportive HR team that is passionate about employee success and creating an inclusive workplace.

With more than 2,400 employees across 31 countries, Descartes offers exposure to a dynamic global business environment. As Descartes continues to grow both organically and through acquisitions, this role will provide opportunities to support employee integration and contribute to meaningful HR initiatives that impact the employee experience.

We Offer

• Flexible remote work environment
• Comprehensive employee benefits
• Mentorship and on-the-job training
• Exposure to a variety of HR functions and projects
• A collaborative and supportive team culture
• Opportunities for professional growth and development

What You Will Do

• Provide day-to-day HR support and guidance to managers and employees.
• Support onboarding activities to ensure a positive new hire experience.
• Assist with employee relations matters and help ensure concerns are addressed fairly and consistently.
• Prepare HR reports and maintain accurate employee records and HR data.
• Process and manage HR transactions within the HRIS.
• Support organizational changes and employee lifecycle activities.
• Promote company initiatives, employee engagement, and learning opportunities.
• Assist managers and employees with policies, procedures, benefits, performance management, and other HR-related questions.
• Participate in HR projects and process improvement initiatives as needed.

What You Will Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field or an equivalent combination of education and relevant work experience.
• 2-4 years of Human Resources experience, preferably in a fast-paced or technology-focused environment.
• Strong proficiency in Microsoft Excel, including the ability to analyze data, create reports, work with formulas, and manage large datasets.
• Advanced proficiency in Microsoft Office applications, including Word and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to handle sensitive and confidential information with professionalism.
• Experience with HRIS systems; experience with SAP SuccessFactors is considered an asset.

Location:

This is a remote opportunity open to candidates who are authorized to work in the United States. The role supports employees and HR operations across North America.

Salary Range:

$60,000-$70,000 USD- Compensation information provided is a good-faith estimate for this position. Actual compensation may vary based on factors including relevant experience, skills, qualifications, and geographic location. Similar positions in different geographic regions may have different compensation ranges.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, we can't promise it will be a fit, but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement.

Descartes participates in the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish).

Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [e-mail]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.