HR Generalist

LSG Lufthansa Service Holding AG; Miami (FL); On-site; USD 67,000 - 75,000; Full time

Job summary

SkyChefs in Miami is seeking an HR Generalist to support HR policies and programs for union and non-union staff in a fast-paced airline catering operation.

The role emphasizes employee relations, recruitment, and training, with on-site duties in a safety-sensitive environment. A bachelor’s degree and 1–4 years of HR experience, preferably in aviation or related industries, are desired.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• One to four years of progressive Human Resources experience, preferably in a unionized, manufacturing, transportation, food production, or aviation environment.

Responsibilities

• Support HR policies and programs for union and non-union employees in the CSC or local unit.
• Administer HR policies including benefits, wage increases, retirement, etc.
• Source, recruit, interview and staff various positions.
• Lead hourly recruitment and retention efforts; analyze data to improve sourcing.
• Act as liaison with union and non-union employees to resolve concerns.
• Assist with MNA grievance procedures as required.
• Support DOT drug/alcohol testing programs and pre-employment testing.
• Audit clerical activities for accuracy and standards.
• Deliver or facilitate CSC and company training and development programs.
• Assist in planning and rollout of employee engagement activities.
• Attend unemployment hearings as needed.
• Assist with miscellaneous HR functions.

Skills

Employee relations

Recruiting

HR policies

Communication

Labor relations

Education

Bachelor’s degree in HR/Business

Job description

Job Title:HR Generalist
Job Location:Miami-USA-33142
Work Location Type:On-Site
Salary Range:$67,242.40 - 75,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

The Human Resources Generalistsupports the effective administration and execution of Human Resources policies, programs, and labor agreements within an airline catering or aviation services operation. This role ensures compliance with federal, state, aviation-related, and labor regulations while serving as a trusted advisor to leadership and employees. The position manages employee relations, union interactions, and high-volume recruiting activities for a fast-paced, safety-sensitive local unit.

Main Accountabilities

• Support the implementation of Human Resources (HR) policies and programs for union and non-union employees in Customer Service Center (CSC) or local unit (i.e. ARH).
• Administer or work in conjunction with subject matter experts (SMEs) regarding HR policies and procedures including employee benefits, wage increases, retirement, etc.
• Source, recruit, interview and select quality employees to staff various positions
• Act as primary driver of hourly recruitment and retention activities to include development of staffing plans and the growth of recruitment sources; analyze data to improve quality of recruitment sources
• Act as first line liaison with union or non-union employees, facilitating resolution of employee concerns
• Assist in the administration of Master National Agreement (MNA) grievance procedures as required
• Assist with Department of Transportation (DOT) random drug and alcohol testing program and company non DOT pre-employment drug testing programs as required
• Support auditing of clerical activities for accuracy and adherence to standards
• Deliver and / or facilitate CSC and company required training and development programs
• Assist in planning and rollout of employee engagement activities
• Attend unemployment hearings as needed
• Assist with miscellaneous HR functions as assigned

Knowledge, Skills and Experience

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and experience considered.
• One to four years of progressive Human Resources experience, preferably in a unionized, manufacturing, transportation, food production, or aviation environment.

Core Competencies

• Working knowledge of federal and state employment laws, labor relations principles, and their practical application in a fast-paced operational setting.
• Strong analytical, organizational, and problem-solving skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills; capable of effectively interacting with employees, union representatives, and all levels of management.
• Team-oriented professional with demonstrated leadership capability and a high level of integrity.
• Ability to work flexible hours, including early mornings, evenings, weekends, or holidays, as required by airline operations.

Certifications

• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.

SkyChefs is an EEO and Affinitive Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Affinitive Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.