HR Manager

gategroup; Town of Florida, Northern (NY, KY); Hybrid; USD 72,000 - 98,000; Full time

Benefits offered by this job

401k with company match

Life insurance

Medical plan

Dental plan

Vision plan

Disability insurance

EAP

Commuter benefits

Employee discounts

Free meals

Job summary

gategroup is seeking an HR business partner to support General Managers across unit operations in the NY area. You will align HR strategies with business objectives and drive people initiatives.

You will lead labor/employee relations, oversee recruitment for exempt and union hourly roles, and partner with operations to develop retention programs. This role requires strong compliance knowledge and multi-unit coordination.

Qualifications

• Bachelor’s degree required.
• PHR/SPHR preferred.
• 5 years HR experience with labor/employee relations.
• Experience managing HR staff.
• Union environment experience desirable.

Responsibilities

• Partners with General Manager of operating unit to understand business objectives and identify HR needs; implements HR strategy to support business objectives.
• Supports union environment and works with union reps.
• Partners with Operations and other functions to develop programs that support employee retention.
• Helps drive division-wide HR strategy, programs and processes into units.
• Partners with operations and training to identify training needs and content.
• Identifies workforce needs with recruiting; may recruit union hourly employees and support exempt/non-exempt roles.
• Mediates employee disputes and union grievances; counsel on labor/employee relations and compliance.
• Interprets policies and ensures consistent application of laws and CBAs.
• Receives and responds to employment-related claims; supports settlements or defenses.

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

We're looking for motivated, engaged people to help make everyone's journeys better. Acts as human resources business partner to General Manager(s) of single unit or multiple units in a geographic area.

Annual Hiring Range/Hourly Rate: $85,000 Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Partners with General Manager of operating unit to understand business objectives and identify corresponding human resource needs; implements human resources strategy to support business objectives
• Supporting Union environment and working with union reps
• Partners with Operations and other key functions to develop programs that support employee retention.
• Helps drive division-wide human resources strategy, programs and processes into units
• Partners with operations and training functions to identify training needs and provide input on training approaches and content.
• Partners with operations and recruiting functions to identify and understand workforce needs; may be required to actively participate in recruiting union hourly employees and support recruitment for exempt and non-exempt positions.
• Serves as the primary employee and labor relations manager to mediate and resolve employee disputes and union grievances for kitchen.
• Provides counseling/training for unit management in the areas of labor/employee relations, EEO, affirmative action and discrimination.
• Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreement(s).
• Receives and responds to employment-related claims from various government or public agencies; recommends settlement or defense based on actual investigation of facts.
• Accomplishes human resources and organization mission by completing related results as needed.

Qualifications

Education:

• Bachelor's degree from a four-year college or university is required.

Work Experience:

• 5 years of experience in progressively responsible human resource roles, with at least 2 years of experience in Labor Relations and Employee Relations.
• At least 2 years of experience managing HR staff.
• Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable.

Union Experience:

• Highly Desirable.

Technical Skills:

• (Certification, Licenses and Registration)
• Multi-lingual skills highly desirable
• Demonstrated knowledge of state and federal employment law

Position requires experience and skills in:

• Business acumen
• Effective relationship building
• Business partnering
• Cross-functional collaboration
• Talent acquisition
• Business partnering
• Negotiation
• Establishing metrics for human resources performance
• Analysis
• Time management
• Prioritizing multiple projects/tasks

Candidate Requirements:

Candidate must have strong interpersonal skills, and be highly organized, action oriented and collaborative. Must also have proficiency in all areas of EEO/Tile VII compliance including expertise in investigating and formally responding to Title VII charges. Must have strong computer and database application skills (Excel, PowerPoint, etc.). Accomplishes human resources and organization mission by completing related results as needed. PHR/SPHR is preferred. Must understand LOA, FMLA, ADA leaves and process.

Language / Communication Skills:

Excellent oral and written communication skills; must also be good listener.

Job Dimensions Geographic Responsibility:

Unit Type of Employment: Full-time

Travel %:

If responsible for multiple units, must be able to travel frequently between assigned units in the designated geographic area; Ability to travel up to an additional 10% of time.

Exemption Classification:

Exempt

Internal Relationships:

Employees at all levels of the organization.

Work Environment / Requirements of the Job:

Regularly, stands, bends, lifts, and moves intermittently during shifts. In a normal production kitchen facility there may be physical discomfort due to temperature and noise. Ability to work a flexible schedule as needed.

Organization Structure:

Direct Line Manager (Title): Dir, HR. Dotted Line Manager (Title, if applicable): General Manager gategroup.

Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

• Excellence: We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
• Passion: Hospitality, in its purest form, comes down to a single, core principle: care