Human Resources Generalist - Position Description
The HR Generalist supports the daily operations of the Human Resources department and serves as a resource for employees and managers on HR policies, benefits, and procedures. Under the direction of the VP of HR and in support of the Executive Leadership Team, this role manages core HR functions, including recruitment, onboarding, benefits administration, recordkeeping, and regulatory compliance. Responsibilities also include handling confidential and sensitive information, maintaining employee files, coordinating meetings and interviews, providing general office administrative support, and assisting with special projects. This position requires strong communication skills, adaptability, sound judgment, and a proactive approach to planning, prioritizing, and managing a varied workload while identifying opportunities to improve office practices and procedures.
Duties and responsibilities
Essential duties and responsibilities of the position include but are not limited to:
Human Resources:
- Maintain strict confidentiality when handling sensitive or non-routine information and ensure the accuracy and integrity of employee files and HRIS records across all electronic and paper systems.
- Review weekly payroll activity and verify accuracy of timecards (hours worked, overtime, PTO, etc.), commission payout, and taxes; confirming details with managers and employees as needed.
- Process payroll weekly and generate payroll registers and reports from the database as needed. Maintain records of all payroll changes and supporting documentation for audit purposes. Verify that payroll tax returns and year-end W-2 forms are filed.
- Administer garnishments, 401K contributions, and benefits deductions.
- Administer/support employee benefit programs, including enrollments, terminations, qualifying life events, dependent eligibility verification, benefits data management, and coordination with payroll, vendors, and third-party administrators to ensure timely, accurate, and compliant processing.
- Maintain benefits data integrity and compile reporting as needed to support compliance and cost management.
- Monitor legal requirements and government reporting regulations affecting HR functions; ensure policies, procedures, and filings remain current and compliant.
- Maintain USCIS E-Verify and Form I-9 compliance, including periodic self-audits and corrective action as needed.
- Serve as a first point of contact for employees and managers on HR-related questions, escalating complex issues as appropriate.
- Facilitates/supports new hire orientation covering company policies, procedures, and the completion of all new hire paperwork as well as other onboarding activities.
- Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance and keeps VP of HR updated.
Talent Acquisition and Recruitment:
- Manage the full-cycle recruitment process, including job postings, sourcing, screening, interview coordination, feedback collection, offer negotiation, and onboarding coordination.
- Build knowledge of company structure, departmental goals, and role expectations to help identify strong candidate fit across the organization.
- Establish and maintain relationships at local colleges and universities with administration, faculty, career services, and various student organizations. Participate and attend various school events, career fairs, information sessions, career services events and other opportunities to get in front of students and faculty.
- Provides weekly or as needed analysis on recruitment metrics to measure the effectiveness of sourcing strategies, candidate engagement efforts, and overall recruitment performance from initial job posting through candidate hire.
- Maintains data integrity within applicant tracking system to include updating candidate records, job postings in recruiting systems and confirming new hires through pre-employment to day one start.
Admin Functions:
- Provide general office support and coordinate with relevant departments to maintain a well-run, professional workplace.
- Manage calendar and conference room scheduling, meeting logistics, and event coordination for internal and external meetings.
- Maintain company documents, including phone lists and seating charts, and ensure bulletin boards remain current and legally compliant.
- Monitor office supply inventory, anticipate needs, place and expedite orders, and verify receipt of supplies.
- Coordinate office maintenance and repairs, including vendor and service provider management.
- Recommend and support the planning, communication, and implementation of new approaches, policies, and procedures to improve HR department efficiency and service delivery.
- Provide support to the VP of HR and other members of the Executive Leadership Team as needed.
- Other duties as required and assigned.
Qualifications
Qualifications to perform the job successfully include:
Education & Experience:
- Bachelor's degree in Human Resources, Business, or a related field preferred; equivalent experience considered.
- 3+ years of experience in a Human Resources generalist capacity, preferably within a fast-paced or growing organization.
Technical Skills:
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) required.
- Experience with HRIS (Paycor is a plus) and payroll systems; familiarity with applicant tracking systems is a plus.
- Working knowledge of employment law and compliance requirements (FMLA, ADA, EEOC, ERISA, I-9/E-Verify).
Core Competencies:
- Well-developed verbal and written communication skills, with the ability to explain policies clearly to employees at all levels.
- Strong prioritization and multi-tasking skills, with a high sense of urgency and accountability.
- Excellent attention to detail and organizational skills, particularly when handling confidential information.
- Commitment to executional excellence and outstanding internal customer service.
- Ability to work effectively both independently and as part of a collaborative HR team.
Working conditions
This position is performed in a general office setting.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to operate a computer/laptop and telephone, and ability to talk and hear.
RWI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.