HR Generalist

CRC Group; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

CRC Group in Charlotte, NC seeks an HR Generalist to support the HR Business Partner team with data, reporting and daily operational support. You will maintain HR data accuracy, develop recurring reports, triage HR inboxes, and help automate workflows.

The role requires strong organizational skills, discretion with confidential information, and collaboration across HR, HRIS, and Centers of Excellence. A Bachelor's degree and 2+ years in HR analytics or HR operations are expected, with a focus on

Qualifications

• Bachelor's degree in HR, business administration, data analytics, or related field; or equivalent experience.
• 2+ years of experience in HR analytics, reporting, HRIS, shared services, or related operational support.
• Experience handling confidential information and working with cross-functional stakeholders.

Responsibilities

• Coordinate HR activities with the HR Business Partner team and manage day-to-day HR workflows.
• Provide HR data analytics, reporting, dashboards, and ad hoc analyses for leaders.
• Support HR projects, prepare materials and PowerPoint decks, and document processes.
• Manage shared HR mailboxes, triage inquiries, and improve workflow automation.

Skills

Data analytics

Analytical thinking

Strong communication

Organizational skills

Education

Bachelor's degree in HR, business administration, data analytics, information systems, or related field

Tools

Excel

PowerPoint

HRIS/Workday experience

Job description

## HR GeneralistApplylocations: Charlotte NC - 600 S Tryon St.time type: Full timeposted on: Posted Todayjob requisition id: R0000002942**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.****If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to** Accessibility **(accommodation requests only; other inquiries won't receive a response).****Regular or Temporary:**Regular**Language Fluency:** English (Required)**Work Shift:**1st Shift (United States of America)**Please review the following job description:**The HR Generalist will provide HR data, reporting, mailbox oversight, process automation, and day-to-day operational support for the HR Business Partner team and broader HR function. This role is responsible for maintaining accurate HR data, developing and distributing recurring reports, triaging and managing HR inbox activity, supporting special projects, preparing materials and PowerPoint decks, and identifying opportunities to streamline manual processes through improved workflows, documentation, and automation. The ideal candidate is highly organized, analytical, detail-oriented, responsive, and comfortable working with confidential information, HR systems, and cross-functional stakeholders.**KEY RESPONSIBILITIES**Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.* Partner with the HR Business Partner team to coordinate HR activities, manage administrative processes, execute day-to-day HR workflows, and support business and employee needs.* Provide HR data and analytics support to HRBP leaders, including compiling, validating, and summarizing workforce data to support business decisions.* Develop, maintain, and distribute recurring HR reports, dashboards, trackers, and ad hoc analyses related to headcount, employee movement, performance processes, engagement, workforce planning, and other HR priorities.* Monitor and manage shared HR mailboxes, ensuring inquiries are acknowledged, triaged, routed, tracked, and resolved within expected turnaround times and service levels.* Create and maintain mailbox processes, response templates, escalation paths, and tracking mechanisms to improve consistency, accountability, and visibility.* Identify opportunities to reduce manual work through automation, workflow improvements, reporting enhancements, and better use of existing HR technology.* Partner with HRBPs, HR Operations, HRIS, and Centers of Excellence to improve data quality, reporting accuracy, process documentation, and cross-functional handoffs.* Support HR projects, special initiatives, and operational priorities by gathering data, preparing materials and PowerPoint decks, tracking action items, documenting processes, and providing analytical and administrative support.* Support employee relations intake by responding to low-level employee concerns, routing matters appropriately, and partnering with managers and HRBPs to draft routine corrective action documentation.* Maintain confidentiality and exercise sound judgment when handling sensitive employee data, HR inquiries, and reporting requests.**EDUCATION AND EXPERIENCE**The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Bachelor's degree in Human Resources, Business Administration, Data Analytics, Information Systems, or a related field, or equivalent education and related experience.* 2+ years of experience in HR inclusive of HR analytics, reporting, HRIS, shared services, or a related operational support role.**FUNCTIONAL SKILLS*** Strong analytical skills with the ability to compile, validate, interpret, and summarize HR data accurately.* Advanced proficiency in Microsoft Excel and PowerPoint and comfort developing reports, trackers, charts, summaries, and executive-ready data outputs.* Experience using HR systems, shared mailboxes, workflow tools, reporting platforms, or automation tools; Workday experience preferred.* Excellent organization, follow-through, and prioritization skills, with the ability to manage high-volume intake channels and time-sensitive reporting requests.* Strong written communication skills, attention to detail, discretion, and the ability to partner effectively across HR, HRIS, business leaders, and Centers of Excellence.**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.***CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.***