HR Frontline Specialist — Onboarding & Workday

Sentara Health; South Dakota Park (SD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid time off & holidays

Tuition assistance

Job summary

Sentara Health in Norfolk, VA, is seeking an HR Representative to provide front-line HR support and accurate guidance on policies and processes. The role processes employee transactions, assists with onboarding and offboarding, and collaborates with the HR team to ensure precise recordkeeping.

The position supports confidential, compliant handling of inquiries with a focus on customer service excellence, while delivering timely responses to colleagues.

Qualifications

• 1 year of HR-administrative or customer service experience required.
• High School Diploma or equivalent.
• Experience with Workday preferred.
• Excellent customer service and communication skills.
• Understands confidentiality, compliance and escalation of issues.

Responsibilities

• Provide real-time, accurate HR guidance to colleagues.
• Process employee transactions per guidelines and systems.
• Assist with onboarding and offboarding processes.
• Collaborate with HR team to ensure accurate processing of employee records.
• Maintain documentation and records for HR cases.
• Escalate complex issues when necessary.

Skills

Customer service

Administrative experience

Communication skills

Confidentiality

Compliance

Conflict resolution

Documentation

Education

High School Diploma or equivalent

Tools

Workday

Job description

Sentara Health in Norfolk, VA, is seeking an HR Representative to provide front-line HR support and accurate guidance on policies and processes. The role processes employee transactions, assists with onboarding and offboarding, and collaborates with the HR team to ensure precise recordkeeping.

The position supports confidential, compliant handling of inquiries with a focus on customer service excellence, while delivering timely responses to colleagues.