HR Front Desk Coordinator - Bilingual

Hamaspik Care; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

Paid Training

Job summary

Hamaspik Care is seeking a motivated HR Front Desk Coordinator who is bilingual in Spanish, Russian, or Mandarin/Cantonese. This full-time, in-office role focuses on front desk operations, applicant and employee support, and HR administrative tasks.

You will provide compassionate, professional service, assist with orientations, and help maintain smooth daily operations. The ideal candidate combines frontline hospitality with a genuine interest in HR, is highly organized, and can manage multiple

Qualifications

• Previous retail or client-facing customer service experience required.
• Experience in a medical or healthcare setting preferred.
• Strong customer service skills with clear, respectful, and professional communication.
• Comfortable addressing questions, concerns, and challenges with empathy and discretion.
• Proactive problem solver with the ability to think critically and remain calm under pressure.
• Able to balance policy, compliance requirements, and individual needs when resolving issues.
• Highly organized, dependable, and takes ownership of responsibilities.
• Adaptable, eager to learn, and able to manage multiple priorities in a fast-paced environment.
• Genuine interest in HR work and supporting employees and applicants.
• Bilingual in Spanish, Russian, or Mandarin/Cantonese.

Responsibilities

• Serve as a secondary front desk receptionist, assisting walk-in applicants and employees.
• Answer and route operator and HR-related phone calls professionally.
• Provide clear, respectful, and empathetic assistance to all visitors and callers.
• Offer translation support as needed to ensure clear communication.
• Process applications for caregiving positions.
• Assist with general HR-related administrative tasks.
• Manage incoming and outgoing mail and the office drop-off box.
• Support HR team members with day-to-day operational needs.
• Cover for coworkers when needed.
• Assist with setting up orientations, in-service sessions, and trainings.
• Prepare sign-in sheets, materials, and refreshments.
• Support room setup and cleanup before and after sessions.
• Assist with HR related tasks and responsibilities.
• Other duties as assigned

Skills

Bilingual communication

Customer service

Empathy

Job description

HR Front Desk Coordinator – Bilingual in Spanish, Russian or Mandarin/Cantonese

Full-Time | In-Office (9:00 AM–5:00 PM)

We are looking for a motivated and people-centered HR front desk Coordinator who is passionate about supporting others and creating positive experiences. This role requires someone who is comfortable in a front-facing position, interacts confidently with employees, applicants, and partners, and approaches every interaction with empathy and professionalism.

Key Responsibilities:

Front Desk & Customer Support

• Serve as a secondary front desk receptionist, assisting walk-in applicants and employees
• Answer and route operator and HR-related phone calls professionally
• Provide clear, respectful, and empathetic assistance to all visitors and callers
• Offer translation support as needed to ensure clear communication

HR & Administrative Support

• Process applications for caregiving positions
• Assist with general HR-related administrative tasks
• Manage incoming and outgoing mail and the office drop-off box
• Support HR team members with day-to-day operational needs
• Cover for coworkers when needed

Training & Orientation Support

• Assist with setting up orientations, in-service sessions, and trainings
• Prepare sign-in sheets, materials, and refreshments
• Support room setup and cleanup before and after sessions
• Assist with HR related tasks and responsibilities
• Other duties as assigned

Qualifications:

• Previous retail or client-facing customer service experience required
• Experience in a medical or healthcare setting preferred
• Strong customer service skills with the ability to communicate clearly, respectfully, and professionally
• Comfortable addressing questions, concerns, and challenges with empathy and discretion
• Proactive problem solver with the ability to think critically and remain calm under pressure
• Able to balance policy, compliance requirements, and individual needs when resolving issues
• Highly organized, dependable, and takes ownership of responsibilities
• Adaptable, eager to learn, and able to manage multiple priorities in a fast-paced environment
• Genuine interest in HR work and supporting employees and applicants
• Committed to being a trusted, approachable resource for both internal and external teams
• Bilingual in Spanish, Russian, or Mandarin/Cantonese

Why Join Us?

We offer a supportive, collaborative work environment where employees are valued and have the opportunity to make a meaningful impact supporting caregivers and patients.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• Paid Training

About us:

Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.