HR & Front Desk Coordinator

Southern Illinois University Carbondale; Carbondale (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Southern Illinois University Carbondale is seeking an HR receptionist to support the payroll, applicant testing, and employment processes in a university HR office. You will be the first point of contact, routing inquiries to the right staff and assisting applicants through the Civil Service framework.

The role involves processing applicant files, maintaining HR data in HR Pro and ATS, and assisting with orientation materials for new hires, while coordinating mail and records for HR teams.

Qualifications

• High school diploma or equivalent required.
• One year of work experience or coursework in HR/payroll or office support.
• Ability to explain Civil Service rules and university policies.

Responsibilities

• Serve as primary contact for reception area; assist with payroll inquiries and HRSS issues.
• Route calls and inquiries to appropriate HR staff for prompt service.
• Assist applicants with employment processes including application/testing.
• Process and maintain applicant files and HR data in HR Pro and ATS.
• Prepare orientation documents for new staff and maintain hire reports.
• Coordinate mail and document handling for HR areas.

Skills

Customer service

Office support

Communication

Education

High school diploma or equivalent

Tools

HR Pro

Applicant Tracking System

Job description

Southern Illinois University Carbondale is seeking an HR receptionist to support the payroll, applicant testing, and employment processes in a university HR office. You will be the first point of contact, routing inquiries to the right staff and assisting applicants through the Civil Service framework.

The role involves processing applicant files, maintaining HR data in HR Pro and ATS, and assisting with orientation materials for new hires, while coordinating mail and records for HR teams.