HR Administrative Coordinator

Southern Illinois University at Carbondale; Carbondale (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Southern Illinois University Carbondale is seeking a Civil Service HR assistant to manage a busy reception area and assist with payroll inquiries, HR self-service issues, and guiding applicants through the application and testing process.

You will coordinate with HR staff and campus departments to deliver excellent customer service, handle mail routing, and maintain applicant files while ensuring compliance with Civil Service rules and university policies.

Qualifications

• High school diploma or equivalent.
• One year (12 months) from course work in human resource administration, business administration or a closely related field, or work experience performing basic HR/payroll or general office support duties.

Responsibilities

• Primary contact for reception area walk-ins; assisting with payroll inquiries, HRSS issues, and the job application/testing processes.
• Researches, responds, and routes calls and inquiries to appropriate HR staff member or campus department to provide excellent customer service.
• Liaison for International Tax, Payroll, and W2 questions.
• Assists employees and applicants with various aspects of the employment process; including assisting applicants navigate the application/testing process, copying, documenting, and verifying veterans' preference points, inputting application data in an applicant tracking system, creating and maintaining hard copy applicant files, purging applicant files for digital storage.
• Assist with centralizing HR reception to the current mail room to service all of the HR areas.
• Handles all incoming and outgoing mail, ensuring accurate sorting and timely distribution to the relevant HR areas.
• Processes and updates address/phone/name changes in the HR systems.
• Performs routine filing and documentation tasks to keep applicant files up to date, including creating new applicant files and updating in HR Pro.
• Consults with applicants, employees, and university departments to explain and defend Civil Service Statute and Rules and university policies and guidelines.
• Responsible for maintenance of the temporary upgrade tracking system; logs upgrade hours and salaries; ensures compliance with Civil Service guidelines for upgrades length.
• Sending out orientation documents to newly hired staff.
• Maintains monthly report for Extra Help hires by logging justification forms.
• Performs other related duties as assigned.

Skills

Customer service

Administrative support

Data entry

Education

High school diploma or equivalent

One year of coursework or work experience in HR/administration

Job description

Southern Illinois University Carbondale is seeking a Civil Service HR assistant to manage a busy reception area and assist with payroll inquiries, HR self-service issues, and guiding applicants through the application and testing process.

You will coordinate with HR staff and campus departments to deliver excellent customer service, handle mail routing, and maintain applicant files while ensuring compliance with Civil Service rules and university policies.