HR Experience Center Specialist: Associate Support

Acuity Brands, Inc.; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Acuity Brands, Inc. is seeking an HR Associate Experience Operations Senior Specialist to manage HR inquiries and provide exceptional support to associates. This role involves resolving HR-related queries, advising on policies, and enhancing service quality through various communication channels.

The ideal candidate will possess strong Microsoft Office skills, advanced English proficiency, and a customer service background. This position may require travel to various sites for training and feedback sessions.

Qualifications

• 0-15% travel required.
• Ability to interpret policies and counsel associates.
• Strong service-oriented mindset.

Responsibilities

• Respond to associate inquiries for HR related matters.
• Resolve associate inquiries on a timely basis.
• Lead projects as defined by leadership.

Skills

Microsoft Office knowledge

Customer service experience

Advanced English skills

Job description

Acuity Brands, Inc. is seeking an HR Associate Experience Operations Senior Specialist to manage HR inquiries and provide exceptional support to associates. This role involves resolving HR-related queries, advising on policies, and enhancing service quality through various communication channels.

The ideal candidate will possess strong Microsoft Office skills, advanced English proficiency, and a customer service background. This position may require travel to various sites for training and feedback sessions.