HR Coordinator: Onboarding, Records & Compliance

City of Monroe, North Carolina; Welsh Heights (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

The City of Monroe, North Carolina is seeking a Human Resources Coordinator to provide administrative and operational support across recruitment, onboarding, benefits, and records management. You will serve as the primary contact for employees and applicants, ensuring timely, professional HR service delivery in a municipal environment.

This role supports department efficiency, regulatory compliance, and employee experience through organized coordination of HR processes and systems.

Qualifications

• Associate’s degree in HR, business administration, public administration, accounting, or related field.
• Two (2) years of administrative, human resources, payroll, benefits, or related experience.
• PHR or equivalent HR certification preferred; Notary Public within six months of hire date required.

Responsibilities

• Coordinates recruitment activities, including postings, tracking, interviews, and candidate communications.
• Assists with onboarding processes, including new hire orientation, paperwork, and system setup.
• Maintains recruitment and hiring documentation in compliance with record retention requirements.
• Maintains accurate personnel files, electronic records, and confidential documentation.
• Updates employee data in HRIS, payroll, and benefits systems; processes changes.
• Ensures data integrity across HR platforms.
• Assists employees with benefits enrollment, changes, and general inquiries.
• Supports administration of leave programs (FMLA, medical leave, military leave, etc.).
• Tracks eligibility, documentation, and approvals in coordination with HR leadership.
• Supports compliance with federal, state, and local employment laws and regulations.
• Assists with audits, reporting requirements, and data requests.
• Maintains required training, certification, and policy acknowledgment records.
• Serves as a first point of contact for HR-related inquiries and provides accurate information.
• Refers complex issues to appropriate HR leadership and maintains confidentiality.
• Prepares correspondence, reports, and HR documents; coordinates meetings, trainings, and events.
• Supports performance management and evaluation cycles.

Skills

HR principles

MS Office

HRIS

Recruitment

Education

Associate’s Degree in HR

Tools

HRIS platforms

Payroll systems

Microsoft Office

Job description

The City of Monroe, North Carolina is seeking a Human Resources Coordinator to provide administrative and operational support across recruitment, onboarding, benefits, and records management. You will serve as the primary contact for employees and applicants, ensuring timely, professional HR service delivery in a municipal environment.

This role supports department efficiency, regulatory compliance, and employee experience through organized coordination of HR processes and systems.