HR Coordinator

Livingston International; Itasca (IL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Livingston in Itasca, IL is seeking an HR Coordinator to support global HR operations. You will process employee records, administer programs, and deliver timely service to employees and managers.

Key duties include data entry in HR systems, handling inquiries, supporting ESS/MSS, maintaining I-9 and personnel files, and assisting with regulatory reporting and audits.

Qualifications

• Understanding and knowledge of HR policies, procedures, and processes.
• Strong attention to detail.
• Demonstrated problem-solving skills; ability to identify potential solutions.
• Ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and develop collaborative relationships with colleagues across the department.
• Proficient computer skills, including MS Office (e.g. Excel, Word, and Outlook).
• Ability to maintain confidentiality of sensitive data.

Responsibilities

• Maintain the HR/employee data within the various HR systems, including processing of new hires, job and status changes, pay changes, transfers, terminations, benefit elections, position management, etc.
• Answer incoming emails and phone calls to the HR service center; resolve inquiries within SLAs.
• Support ESS and MSS adoption by providing real-time guidance to end users.
• Create and maintain personnel files including I-9 and self-identification; review files for completeness.
• Provide information and problem resolution to HR Centers of Excellence and Employee Relations Specialist.
• Administer HR policies and processes such as unemployment, health and welfare benefits, immigration, relocation, etc.
• Audit, track, and process invoices; ensure accuracy of billing and on-time payments to vendors.
• Prepare bi-weekly incentive file and process other non-recurring global incentives for timely payment.
• HRIS maintenance related to hiring, termination processing and position management to ensure data integrity.
• Complete regulatory/statutory reporting and coordinate postings to ensure compliance.
• Maintain processes and procedures for delivery of employee services; keep documentation current.
• Serve as main point-of-contact for HR during audits.
• Create and file electronic and/or paper copies of employee documents as needed.
• Produce and distribute routine and ad hoc workforce reporting.

Skills

Attention to detail

Problem-solving

Multi-project management

Team collaboration

MS Office proficiency

Data confidentiality

Education

Bachelor's degree or equivalent in HR or Business

Job description

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Join Livingston andgrow your career inthe constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type:

JOB SUMMARY

The HR Coordinator delivers employee services in support of the global HR operations. Responsibilities include processing and maintaining electronic and paper employee records, administering various HR programs, and providing customer service to employees and managers through the timely response and resolution to inquiries.

KEY DUTIES & RESPONSIBILITIES

• Maintain the HR/employee data within the various HR systems, including the processing of new hires, job and status changes, pay changes, transfers, terminations, benefit elections, position management etc. Ensure data integrity through accuracy of entry and participation in employee/HR data audits.
• Answer incoming emails and phone calls to the HR service center. Review, research, resolve or escalate, and close all assigned inquiries within agreed upon service level agreements (SLAs).
• Support the adoption of Employee Self Service (ESS) and Manager Self Service (MSS) by providing real-time guidance and coaching to end users.
• Create and maintain the personnel files, including the collection and maintenance of regulatory information such as I-9, self-identification, etc.; conduct periodic reviews of personnel files to ensure all required documents are up-to-date and complete.
• Provide information and problem resolution to the HR Centers of Excellence and Employee Relations Specialist.
• Administer various HR policies and processes such as, unemployment, health and welfare benefits, fringe benefits, employee recognition, immigration, relocation, etc.
• Audit, track, and process invoices, ensuring accuracy of billing and on-time payments to vendors.
• Receive, track and prepare bi-weekly incentive file and process other non-recurring global incentives for timely payment to employees
• HRIS system maintenance support as related to hiring, termination processing and position management to ensure data integrity
• Complete and submit regulatory/statutory reporting ensuring accuracy and on-time completion.
• Coordinate the statutory employment postings to ensure all locations are compliant with federal, state/province, and local employment notification and posting requirements.
• Maintain the processes and procedures for the delivery of employee services; ensure documentation remains current and accessible.
• Serve as the main point-of-contact for the HR department during internal and external audits.
• Create and file electronic and/or paper copies of employee documents as needed.
• Produce and distribute routine and basic ad hoc workforce reporting as needed.
• Develop awareness and continually increase knowledge of current trends in HR through classes, reading, or other mechanisms. Participate in professional groups, meetings, and conferences.
• Perform other related duties as assigned by management. Adheres to established policies and procedures.
  

KNOWLEDGE & SKILLS

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Understanding and knowledge of HR policies, procedures, and processes.
• Strong attention to detail.
• Demonstrated problem-solving skills; ability to identify potential solutions.
• Ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and develop collaborative relationships with colleagues across the department.
• Proficient computer skills, including MS Office (e.g. Excel, Word, and Outlook).
• Ability to maintain confidentiality of sensitive data.
  

WORK EXPERIENCE – MINIMUM REQUIRED

0-2 years of experience

EDUCATION

Preferred: Bachelors Degree or equivalent in Human Resources or Business

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Agility

Accountability

Customer First Focus

Leading and Developing

Inclusion and Collaboration

Business Acumen and Straight Talk

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada:Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.