Operations Assistant

Livingston International; Itasca (IL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Livingston International will hire for a clerical support role focusing on handling electronic documents, data entry, and assisting the Customs Brokerage team. The position emphasizes accuracy, timely processing, and strong communication with internal departments.

Ideal candidates will have at least one year of experience, a High School/GED, and proficiency in Excel and Word, with a professional, customer-focused demeanor. This full-time role supports a global supply chain operation.

Qualifications

• 1 year of experience
• High School/GED or equivalent required
• Strong communication and multitasking abilities
• Proficiency in Excel and Word software

Responsibilities

• Manage a queue of incoming electronic documents
• Identify, categorize, and index documents in an electronic document management system
• Ensure electronic documents are processed timely and accurately
• Perform tracking of shipments moving through the global supply chain
• Update shipments via data entry in the primary operating system
• Support Customs Brokerage and Entry Writer teams with required information
• Assist in completing Customs filings (ISF)
• Other duties as assigned

Skills

Excellent communication

Interpersonal skills

Multi-tasking

Prioritization

Customer service orientation

Positive attitude

Professional demeanor

Education

High School/GED

Tools

Excel

Word

Data entry system

Job description

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Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.

Job Type:Full Time

JOB SUMMARY

This position will provide support to the business operations with both clerical support and also with department-specific processing.

KEY DUTIES & RESPONSIBILITIES

• Manage a queue of incoming electronic documents
• Identify, categorize, and index the documents in an electronic document management system
• Ensure that all electronic documents are handled in a timely and accurate manner
• Perform tracking functions of shipments moving throughout the global supply chain
• Make relevant updates of shipments through data entry in the organization's primary operating system
• Support the Customs Brokerage and Customs Entry Writer team to ensure all required information is updated and available
• Assist in completing Customs required electronic filings (ISF)
• Other duties as assigned

KNOWLEDGE & SKILLS

• Excellent oral and written communication skills
• Excellent interpersonal skills
• Positive, upbeat attitude
• Capable of multi-tasking
• Ability to prioritize tasks
• Knowledge of Excel and Word Software
• Strong service orientation and poised professional demeanor
• Working knowledge of equipment used: Personal Computer, Calculator, and various other common business equimpment

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Agility

Accountability

Customer First Focus

Leading and Developing

Inclusion and Collaboration

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada:Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.