Human Resources Specialist

Jobs2Web; Itasca, Northern (IL, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Livingston is seeking an experienced Leave of Absence Coordinator to manage disability claims and return-to-work programs for associates in the United States and Canada. The role emphasizes compliance with FMLA, WSIB, and related leaves while partnering with vendors and managers.

You will educate managers, coordinate documentation, and drive process improvements in leave management and accommodations. A related degree and at least two years of experience are required.

Qualifications

• 2 years of related experience.
• Associates Degree or post-secondary education in Human Resources or Business.
• Knowledge of leave policies and disability claims.
• Ability to handle confidential information with discretion.
• Strong documentation and process coordination skills.

Responsibilities

• Provide guidance and education on leaves and claims processes to managers and associates.
• Engage employees who are absent from work due to illness/injury or statutory leave requests and follow up on paperwork.
• Liaise with STD/LTD insurance carriers to obtain information regarding claim status and determine return to work timeframes.
• Liaise with WSIB / WCB representatives or third party carriers to manage claims, objections, and return-to-work plans.
• Liaise and manage FMLA for all associates in the United States.
• Maintain current knowledge of relevant legislation as it applies to all work locations.
• Advise management, employees, and union representatives regarding claims management, return to work, and accommodation.
• Collaborate with third party disability vendors to track workflow and data reporting.
• Initiate and participate in cross-functional discussions to drive case resolution.
• Pursue ongoing process improvements on leave programs and tools.

Skills

HR policies

Statutory leaves

Disability processes

Return to work

FMLA knowledge

Confidentiality

MS Office

Communication

Education

Associates Degree in HR or Business

Tools

MS Office

Job description

Join Livingston andgrow your career inthe constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type:Full Time

JOB SUMMARY

This role is responsible for managing and administering leave of absence for Livingston associates in Canada and the United States. Specifically managing disability claims and return to work coordination, including short term disability (STD), long term disability (LTD), WSIB as well as medical accommodations to aid in return to work.

KEY DUTIES & RESPONSIBILITIES

• Provide guidance and education on leaves and claims processes, including STD, LTD and Workers Compensation and all other statutory leaves in Canada and the United States to managers and associates.
• Engage employees who are absent from work due to occupational and non-occupational illness/ injury or statutory leave request and follow up on paperwork and document the procedure.
• Liaise with STD/ LTD insurance carriers to obtain information regarding employee claim status to determine return to work timeframes.
• Liaise with WSIB / WCB representatives/ third party carriers to manage claims, objection, and appeals process, return to work plans and coordinate return to work.
• Liaise and manage FMLA for all associates in the United States.
• Maintain current knowledge of relevant legislation as it applies to all work locations.
• Operate within the parameters of legislation, collective agreements, external and internal policies and procedures, and provide advice to management, employees, and union representatives regarding claims management, return to work, and accommodation.
• Liaise with third party insurance providers and management to identify suitable alternate job placements for employees requiring occupational change.
• Collaborate with team members, management, third party disability vendors to ensure proper tracking, process workflow and data reporting for all leaves of absence.
• Initiate and participate in biweekly cross functional discussions between Employee Relations Specialists and Management or third parties to identify and drive case resolution.
• Actively pursue ongoing process improvement on program policies, procedures, and tools as it relates to leave of absence, return to work, and accommodation and implement proactive solutions.
• Participate in the effective execution and delivery of safety programs and communications to support Health and Safety, collection, analysis and distribution of health and safety metrics and information.
• Work with Total Rewards to ensure implementation and ongoing improvement of safety health and systems within the location and governing legislation.
• Collaborate with Occupational Health and Safety team to monitor hazard and incident reporting and provide a centralized, strategic focus to ensure compliance, reduce lost time accidents and promote company safety policies.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Understanding and knowledge of HR policies, procedures, and processes.
• Strong knowledge of legislation relating to human rights, statutory leaves and health and safety.
• Strong attention to detail.
• Demonstrated problem-solving skills; ability to identify potential solutions.
• Ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and develop collaborative relationships with colleagues across the department.
• Proficient computer skills, including MS Office (e.g., Excel, Word, and Outlook).
• Ability to maintain confidentiality of sensitive data in an ethical and professional manner.

WORK EXPERIENCE – MINIMUM REQUIRED

2 years of related experience

EDUCATION

Required: Associates Degree or post-secondary education in Human Resources or Business

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Accountability

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

Livingston is proud to be an equal opportunity workplace.

For Canada:Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.