HR Coordinator

Brief Media, Inc.; Austin (TX); Hybrid; USD 58,000 - 65,000; Full time

Job summary

Innovetive Petcare in Austin is seeking a detail-oriented HR Coordinator to support onboarding across our 80+ veterinary hospitals and home office. You will manage end-to-end onboarding in Paycom, handle pre-employment screening, maintain employee records, and collaborate with Recruiting, Payroll, and operations to deliver a smooth, compliant experience for new hires.

The role offers a hybrid schedule: in-office three days per week with flexibility to work remotely two days, and opportunities to

Qualifications

• 1–3 years of HR experience including onboarding and documentation.
• Experience with pre-employment screening and I-9 compliance.
• Strong organizational, written and verbal communication, and confidentiality.
• Proficiency in Paycom or similar HRIS preferred.

Responsibilities

• Manage end-to-end onboarding in Paycom from offer to day one.
• Coordinate background checks, drug screenings and license verifications.
• Maintain accurate employee records and assist HR audit processes.
• Provide HR support and answer questions from employees and managers.
• Collaborate with Recruiting, Payroll, Operations and leaders to improve onboarding.

Skills

HR onboarding

Attention to detail

Communication skills

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Associate or Bachelor's in HR or related field

Tools

Paycom

HRIS

MS Office

Job description

HR Coordinator

Department: Human Resources

Employment Type: Full Time

Location: Austin, Texas

Reporting To: Angie Zigrossi

Compensation: $58,000 - $65,000 / year

Description

HR Coordinator - Onboarding & Human Resources

Location: Austin, TX (Home Office)

Schedule: Full-time, hybrid; in-office 3 days per week

Every great veterinary hospital starts with a great team—and every great team deserves a great first day.

At Innovetive Petcare, we support a growing network of 80+ veterinary hospitals dedicated to providing exceptional care to pets and the people who love them. We're looking for a detail-oriented, service-driven HR Coordinator to support our human resources operations, manage the employee onboarding process, and help ensure new team members are ready to succeed from day one.

In this role, you'll coordinate the new hire experience from offer acceptance through their first day, oversee pre-employment screening and employment documentation, maintain accurate employee records, and serve as a trusted resource for employees and managers. You'll collaborate with Recruiting, HR Business Partners, Payroll, Operations, and hospital leadership to deliver a consistent, efficient, and welcoming onboarding experience across our organization.

If you're organized, proactive, comfortable managing multiple priorities, and excited to use technology to make HR processes more efficient, we'd love to meet you!

What You'll Do

Employee Onboarding and New Hire Coordination

• Manage the end-to-end employee onboarding process in Paycom, our human resources information system (HRIS), from offer acceptance through the employee’s first day.
• Monitor onboarding workflows, track outstanding tasks, and follow up with new hires and hiring managers to ensure timely completion.
• Coordinate pre-employment requirements, including background checks, drug screenings, and professional license verifications, as applicable.
• Help create a positive, organized, and consistent onboarding experience for new employees joining our veterinary hospitals and home office teams.

HR Compliance and Employee Records

• Coordinate timely and accurate completion of Form I-9 and employment eligibility verification requirements.
• Support audits of I-9 forms, onboarding documentation, and employee personnel records.
• Maintain accurate employee information in the HRIS, regularly auditing records and correcting discrepancies.
• Handle confidential employee information with discretion and sound judgment while following established HR policies and procedures.

HR Support and Employee Service

• Serve as a first point of contact for general human resources questions from employees and managers.
• Provide responsive, professional support and direct questions to the appropriate HR team member when needed.
• Partner with Recruiting, HR Business Partners, Payroll, Operations, hiring managers, and external vendors to resolve onboarding and employment-related issues.
• Help train managers on hiring and onboarding procedures and develop guides, tools, and resources to simplify the process.

Reporting, Technology and Process Improvement

• Prepare monthly HR reports and support onboarding, compliance, and workforce metrics.
• Assist with annual HR reporting and compliance-related reporting requirements.
• Identify opportunities to improve, standardize, and streamline HR processes across a multi-site organization.
• Leverage HR technology, automation, and AI tools to improve productivity, reduce manual work, and enhance the employee experience.

What You'll Bring

• 1-3 years of experience in human resources, HR administration, employee onboarding, recruiting coordination, or a related field.
• Hands-on experience with onboarding workflows, Form I-9, background checks, and pre-employment screening processes.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks, deadlines, and competing priorities.
• Excellent written and verbal communication skills and a customer-service mindset.
• The ability to handle confidential information professionally and exercise sound judgment.
• A proactive, solutions-oriented approach and the ability to work independently while collaborating across teams.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word, and experience navigating HRIS or other business systems.
• Comfort using AI tools and emerging technologies to improve efficiency, streamline workflows, and identify opportunities for continuous improvement.
• A high school diploma or equivalent.

Preferred Qualifications

• Experience with Paycom or another HRIS or onboarding platform.
• An associate or bachelor's degree in human resources, business administration, or a related field.
• Experience supporting healthcare, veterinary medicine, or a multi-location organization.
• Experience with HR reporting, EEO-1 reporting, unemployment claims, or employment compliance audits.

Why Join Innovetive Petcare?

Make a meaningful impact.

Your work will help new team members feel welcomed, prepared, and supported as they begin their careers with us across 80+ veterinary hospitals.

Enjoy a hybrid work environment.

Work from our Austin home office three days per week, with flexibility to work remotely for the remaining two days.

Join a collaborative HR team.

Partner with colleagues across Human Resources, Talent Acquisition, Payroll, and Operations who value teamwork, accountability, and continuous improvement.

Grow your HR career.

Build hands-on experience across onboarding, HR compliance, reporting, HR technology, and process improvement while contributing to a growing organization.

Help advance exceptional pet care.

We believe excellent pet care comes from exceptional teams. By helping our people start strong, you'll play an important role in supporting the hospitals and teams that care for pets every day.

Ready to Help Our Teams Start Strong?

If you're passionate about human resources, enjoy creating organized and welcoming employee experiences, and want to make an impact in a growing organization,