HR Consulting Account Manager

Baker Tilly Vantagen, LLC; Pittsburgh (Allegheny County); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic HR Consulting Account Manager to lead a remote team of HR Generalist Consultants. In this pivotal role, you will manage client relationships, oversee daily HR support, and ensure high-quality service delivery. Your expertise in HR strategy development and team leadership will be crucial as you guide your team to meet diverse client needs. This position offers a unique opportunity to shape HR practices while working in a fast-paced environment. If you are passionate about HR and ready to make a significant impact, this role is perfect for you.

Qualifications

• 5+ years of HR consulting or management experience required.
• Strong knowledge of HR practices and regulations is essential.

Responsibilities

• Oversee daily HR support and manage client relationships effectively.
• Lead and mentor a remote team of HR Generalist Consultants.

Skills

Client Relationship Management

Team Leadership

HR Strategy Development

Performance Management

Communication Skills

Interpersonal Skills

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

ADP Software

Job description

HR Consulting Account Manager page is loaded

HR Consulting Account Manager

Apply locations: USA PA Pittsburgh, USA PA Philadelphia, USA OH Columbus, USA WI Milwaukee, USA PA Clarks Summit

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: JR102329

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Job Description:

We are seeking a dynamic and experienced HR Consulting Account Manager to lead a remote team of HR Generalist Consultants. The HR Account Manager will be responsible for managing client relationships, overseeing daily HR support, and ensuring the delivery of high-quality services to our diverse clientele.

Key Responsibilities:

• Service Delivery:

  • Oversee the daily HR support provided to clients, ensuring timely and accurate resolution of HR issues.

  • Assign additional resources as necessary to ensure clients receive the level of service they signed up for.

  • Remain close enough to current and historic client deliverables to ensure accurate service renewals.

• Client Relationship Management:

  • Build and maintain strong relationships with clients, understanding their HR needs and providing tailored solutions.

  • Oversee the client onboarding process to include scheduling and running a new client kick-off meeting.

• Team Leadership:

  • Lead, mentor, and manage a remote team of HR Generalist Consultants, ensuring they deliver consistent and effective HR support.

  • Act as the first level of escalation regarding client HR and personnel issues.

• Strategic Planning:

  • Develop and implement HR strategies that align with clients' business goals and objectives.

  • Work closely with HR Generalist Consultants to identify additional services that could be provided to clients.

• Performance Management:

  • Monitor and evaluate the performance of the HR Generalist Consultants, providing feedback and coaching as needed.

• Reporting:

  • Prepare and present regular reports on HR activities, client satisfaction, and team performance.

• Compliance:

  • Ensure all HR practices comply with relevant laws and regulations.

• Software Utilization:

  • Utilize ADP software for payroll, benefits administration, and HR management tasks.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.

• Minimum of 5 years of experience in HR consulting or HR management.

• Proven experience in managing a team and client relationships.

• Strong knowledge of HR practices, policies, and regulations.

• Excellent communication, interpersonal, and leadership skills.

• Ability to work in a fast-paced environment and handle multiple clients simultaneously.

• Proficiency in ADP software and other HR tools.