HR Consulting Account Manager

Baker Tilly; Philadelphia (Philadelphia County); Remote; USD 80,000 - 110,000; Full time

Job summary

Baker Tilly recherche un(e) HR Consulting Account Manager pour diriger une équipe de consultants RH à distance. Ce rôle crucial implique la gestion des relations clients, la supervision de la livraison de services RH de haute qualité, et la mise en œuvre de stratégies alignées sur les objectifs des clients. Le candidat idéal aura au moins 5 ans d'expérience en consulting RH, de solides compétences en communication et leadership, et une maîtrise des outils RH, notamment le logiciel ADP.

Qualifications

• Minimum de 5 ans d'expérience en consulting RH ou gestion RH.
• Expérience avérée en gestion d'équipe et relations clients.
• Connaissance des pratiques RH et considérations légales.

Responsibilities

• Gérer les relations clients et superviser le soutien quotidien aux RH.
• Diriger et gérer une équipe de consultants RH à distance.
• Développer et mettre en œuvre des stratégies RH alignées sur les objectifs des clients.

Skills

Communication

Leadership

Interpersonal Skills

Team Management

HR Practices

Education

Bachelor's Degree in Human Resources or Business Administration

Tools

ADP Software

Job description

Overview

Baker Tilly is a leading advisory, tax, and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers, including New York, London, San Francisco, Los Angeles, Chicago, and Boston. Baker Tilly Advisory Group, LP, and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP, and its subsidiary entities provide tax and business advisory services. Baker Tilly Advisory Group, LP, and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP, and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook, and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state, or local law. Unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee email accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees.

Job Description

We are seeking a dynamic and experienced HR Consulting Account Manager to lead a remote team of HR Generalist Consultants. The HR Account Manager will be responsible for managing client relationships, overseeing daily HR support, and ensuring the delivery of high-quality services to our diverse clientele.

Key Responsibilities

1. Service Delivery: Oversee the daily HR support provided to clients, ensuring timely and accurate resolution of HR issues. Assign additional resources as necessary to ensure clients receive the level of service they signed up for. Remain close enough to current and historic client deliverables to ensure accurate service renewals.
2. Client Relationship Management: Build and maintain strong relationships with clients, understanding their HR needs and providing tailored solutions. Oversee the client onboarding process, including scheduling and running a new client kick-off meeting.
3. Team Leadership: Lead, mentor, and manage a remote team of HR Generalist Consultants, ensuring they deliver consistent and effective HR support. Act as the first level of escalation regarding client HR and personnel issues.
4. Strategic Planning: Develop and implement HR strategies that align with clients' business goals and objectives. Work closely with HR Generalist Consultants to identify additional services that could be provided to clients.
5. Performance Management: Monitor and evaluate the performance of the HR Generalist Consultants, providing feedback and coaching as needed.
6. Reporting: Prepare and present regular reports on HR activities, client satisfaction, and team performance.
7. Compliance: Ensure all HR practices comply with relevant laws and regulations.

Utilization: Utilize ADP software for payroll, benefits administration, and HR management tasks.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR consulting or HR management.
• Proven experience in managing a team and client relationships.
• Knowledge of HR practices, policies, and legal considerations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work in a fast-paced environment and handle multiple clients simultaneously.
• Proficiency in ADP software and other HR tools.

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