Academic Account Manager (Remote)(PA)

West Publishing Corporation; Philadelphia (Philadelphia County); Remote; USD 72,000 - 134,000; Full time

Job summary

West Publishing Corporation seeks an Academic Account Manager to oversee law school accounts and drive product engagement using innovative strategies. This remote role offers a competitive salary, comprehensive benefits, and opportunities for professional development, targeting an individual with a JD and legal experience. As a crucial part of the team, you'll foster relationships while enjoying a flexible work-life balance.

Benefits

Flexible Work Arrangements

Comprehensive Benefits Package

Continuous Learning Opportunities

Qualifications

• JD required with prior legal experience preferred.
• Strong communication and presentation skills.
• Customer service orientation and experience.

Responsibilities

• Maximize market share and product revenue by managing assigned law schools.
• Prospect for new sales opportunities and maintain customer relationships.
• Demonstrate exceptional presentation skills at events and customer meetings.

Skills

Communication

Presentation Skills

Time Management

Customer Service Orientation

Education

Juris Doctor (JD)

Tools

MS Office

Social Media

Job description

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Reference #: JREQ191877

The Academic Account Manager is responsible for maximizing market share, product revenue, preference and usage in a designated territory by effectively managing a high performing set of assigned law schools. Academic Account Managers are consistently adapting to industry trends to employ in-person and digital engagement methods to effectively communicate the value of Thomson Reuters' platforms to law school customers.

Location: This is a remote/work from home opportunity. The ideal candidate can be located Philadelphia, PA and surrounding areas.

About The Role

In this opportunity as an Academic Account Manager you will:

Act as high performing account manager to secure long-term, Westlaw, CoCounsel, and Thomson Reuters preferred, loyal customers within a designated territory of assigned law schools

Own revenue retention responsibility for law school customers in assigned territory. Prospect for new sales opportunities within existing customer base.

Demonstrate exceptional presentation skills to maximize front-end client relationships

Demonstrate a high level of professional qualities and an engaging disposition that commands attention and respect of customers in law schools and across all segments

Exhibit a deep knowledge of Thomson Reuters products such as Westlaw, CoCounsel, Practical Law, and other AI-powered solutions, as well as the legal profession and the academic and law school industry

Develop strategic territory plans to manage a cost efficient, high performing business, through maximization of both in-person and online training as well as implementation of customer promotions

Direct responsibilities for Student Brand Ambassador management, including hiring and HR issues, motivational factors, continued training and consistent reporting of activities and results

Represent Thomson Reuters at various trade shows and conferences, both regional and national in scope.

Provide consistent and accurate reporting

Demonstrates to work independently and collaboratively

Key Skills, Knowledge And Abilities

Effectively meets customer needs and builds lasting customer relationships; takes responsibility for customer satisfaction and product preference.

Demonstrates professional qualities and demeanor that commands attention and respect from law school faculty and students

Proven revenue retention success against target along with excellent account management and territory management skills

Possesses strong ability to provide customers with high-impact training to exceed their needs

Strong time management, prioritization and organizational skills. Ability to exercise independent judgment and discretion

Ability to identify problem areas, trends, and opportunities and recommend action to management

Competence to effectively lead and manage a team of Student Brand Ambassadors

Leadership qualities including self-motivation, resilience, positive attitude, and a team player

Ability to adapt and work in a fast paced environment that changes often

Ability to master and communicate benefits of Thomson Reuters products and services to maximize value to customers

Exhibits a strong knowledge of, or willingness to master, law school products such as Westlaw Precision, CoCounsel, print and media programs, workflow solutions, the law school market and the legal profession

About You

You're a fit for the role if you have:

JD required

Prior Legal Experience Preferred

Strong communication and presentation skills.

Customer service orientation and experience

Proficient in MS Office and Social Media

Ability to travel to training sessions, meetings and to law school locations as needed - 50% travel may be required

What's in it For You?

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh nd reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

This job posting will close 07/05/2025.

About Us

Thomson Reuter

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Legal Services

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