HR Compliance Specialist II - Policy & Client Advisory

ADP, Inc.; Norfolk (VA); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Matched Retirement Savings

Wellness Program

Short- and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP, Inc. is seeking a subject matter expert for TotalSource HR and Benefits products. You will provide universal HR and benefits support to clients, employees and internal staff, ensuring compliant policies and timely service delivery.

You will collaborate with HR partners and internal teams to align employment policies with laws, manage handbook projects, and serve as a primary contact for compliance inquiries. This role requires strong analytical skills and customer service excellence.

Qualifications

• Bachelor's degree or equivalent experience in Business/HR preferred.
• PHR, SPHR or CEBS certification preferred.
• Deep knowledge of HR policies, employment law and compliance.

Responsibilities

• Evaluate clients' HR, employee handbook and drug-free workplace practices; identify gaps and provide recommendations to maximize client satisfaction and compliance.
• Coordinate with HR Business Partners and clients to ensure policies align with state and federal laws; ensure proper policy execution.
• Serve as main contact for handbook, drug testing and related compliance inquiries; maintain relationships with clients, vendors and internal associates.
• Deliver HR/compliance services per ADP SLAs; resolve discrepancies and escalate as needed.
• Maintain up-to-date knowledge of evolving HR laws and policies.

Skills

HR policies

Employee handbook

Policy compliance

Communication skills

Analytical skills

Education

Bachelor's degree in Business/HR or equivalent experience

PHR/SPHR/CEBS preferred

Tools

ADP HR software

Job description

ADP, Inc. is seeking a subject matter expert for TotalSource HR and Benefits products. You will provide universal HR and benefits support to clients, employees and internal staff, ensuring compliant policies and timely service delivery.

You will collaborate with HR partners and internal teams to align employment policies with laws, manage handbook projects, and serve as a primary contact for compliance inquiries. This role requires strong analytical skills and customer service excellence.