HR BUSINESS PARTNER, RETAIL

St. John Knits International Inc.; Anaheim (CA); Hybrid; USD 140,000 - 150,000; Full time

Job summary

A leading luxury retail company is seeking a Retail Human Resources Business Partner to contribute to their HR department strategy in a generalist capacity. This role involves managing the recruiting process, fostering employee relationships, and delivering HR solutions across various areas, including recruitment and compliance. The ideal candidate will have HR experience in a high-traffic, multi-unit retail environment and possess exceptional interpersonal skills to enhance the employee experience.

Qualifications

• 4-6 years of experience in an HR retail partner role.
• Must have PHR certification.
• Experience in luxury retail preferred.

Responsibilities

• Manage all aspects of the recruiting process and employee relations.
• Deliver HR solutions in recruitment, performance management, and compliance.
• Conduct regular meetings to provide HR updates and coaching recommendations.

Skills

Interpersonal Skills

Problem-Solving Skills

Analytical Skills

Education

Bachelor’s degree

PHR certification

Job description

This range is provided by St. John Knits. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $150,000.00/yr

• This is a hybrid position based in New York, NY***
  
  

• This is a hybrid position based in New York, NY***
  
  

Retail HRBP

As the Retail Human Resources Business Partner, he/she/they will contribute to the overall department strategy in a Generalist capacity role.

You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting and organizational effectiveness efforts, and will deliver HR solutions in several key areas, including: recruitment and hiring, internal mobility, employee relations, performance management, and compliance, HR operations, and training and development.

Duties

• Acts as the designated HR point of contact and partner for the retail field team, retail operations including corporate
• Serves as a retail HRBP for the US for both Lanvin, US and Wolford US, provides hands-on HR support by maintaining both a physical and virtual presence in the respective locations. Is a regular contributor to regional meetings, as well as management-staff meetings at the store-level
• Is aware of our business issues and priorities, and provides focus support, coaching, and guidance to management
• Manages employee relations for the store locations and recommends appropriate employment, action to maintain a productive, positive work environment. Empower store management to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company, policies, and procedures and government laws. With General supervision, assist in investigations, recommend solutions to issues, consults employees, advises managers on discipline process and facilitates dispute resolution
• Responsible for HR, headcount budget, new headcount request, and maintains organizational charts for Lanvin and Wolford, partners proactively with leaders on full cycle recruiting processes to meet the various staffing needs within the brands
• Responsible for optimization and implementation of company initiatives, talent acquisition, and management programs and manages in-house talent systems, ensures that we hire key talent with a focus on the candidate experience
• Ensures our regular vacant positions are posted internally and externally, provides analysis of recruiting processes, employee retention, statistics, and other HR matrix
• Conduct regular touch base meetings with store leaders to provide HR workforce updates, reviewing store talent sessions planning, provide management team and coaching recommendations to optimize business performance, works closely with the HR shared services to support with implementing new programs, and initiatives that impact employee engagement
• Supports the head of US and global head of HR for each respective brands including Brand President’s. Proactively discovers how HR can help make changes within the organization to positively affect the (retail) business of the company
• Takes a “hands-on” and analytical approach to support the business, by finding creative and strategic ways to improve processes, procedures, etc.
• Partners and supports all other brand HR initiatives and tasks as needed
• Frequent travel as needed / based on business needs and required store visits to each boutique within the US
  
  

Supervisory responsibilities

• NO - this position does not have direct reports
  
  

Budget Responsibilities

• This position manages Brand Payroll budget, creates and maintains budget for recruitment and associated systems
• Compensation manager for recruiting and hiring processes, assist retail management and monitoring payroll budget for location, controlling overtime and staying within budget for salary
  
  

Decision making responsibility

• Yes – recruitment and hiring employee relations – dispute resolution
  
  

Additional Responsibilities

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management
• Demonstrates high level of quality work, attendance, and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state, and federal laws
  
  

Qualifications

• 4-6 years of experience in an HR retail partner role
• Experience leading HR functions in a multi-unit, multi state environment, high volume, high traffic, and high visibility environment preferred
• Must have PHR certification
• Experience in luxury, retail and or service-oriented organization, direct retail store experience
• Exceptional relationship and interpersonal skills – building skills to create long lasting impact to client group
• Solid understanding of HR policies and procedures, federal and state, employment law – compliance and reporting requirements
• Strong counseling approach, and proven ability to influence others and support where needed
• Excellent written and verbal communication skills comfortable with public speaking
• Strong interpersonal skills with a focus on internal customer service, ability to coach and empower others, strong active listening, skills
• Sound judgment and critical thinking skills, successful management of multiple projects and competing priorities while balancing the needs for quality with meeting deadlines
• Detail oriented with strong organizational skills, evidence of self-motivation, demonstrated ability to plan, schedule and work both independently and in teams with a service-oriented organization
• Strong understanding of HR compliance with experience supporting non-exempt workforce
• Strong problem-solving skills
• Ability to be flexible, and take on additional tasks as part of a small HR team
• Bachelor’s degree preferred
  
  

Key Competencies

• Strong Business Acumen
• Good communication
• Embraces Change
• Honesty and Integrity
• Flexibility
• Positivity and Optimism
• Professionalism
• Solution Oriented
• Problem-Solving Skills
• Proactive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail Luxury Goods and Jewelry

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