HR Benefits Specialist- Senior

Randstad USA; Roanoke (TX); On-site; USD 47,000 - 48,000; Full time

Job summary

Randstad USA is partnering with a financial firm to recruit a seasoned Leave & Accommodations Specialist. The role focuses on empathetic case management, legal compliance, and efficient processes in a high-volume environment. You will work with leadership, legal, and vendors to resolve complex leave escalations quickly. This posting reflects the current opening and responsibilities.

Qualifications

• 5+ years LOA/disability experience.
• Strong knowledge of local, state, and federal leave laws.
• Experience coordinating with vendors and leadership.

Responsibilities

• Manage disability, leave of absence, and ADA programs with compliance.
• Liaise between employees, vendors, and internal teams.
• Integrate vendor FMLA with short-term disability plans and policies.
• Handle escalations from employees, managers, and external partners.
• Collaborate with Legal, HR, and vendors to resolve time-sensitive issues.

Skills

Analytical Thinking

Human Resources

Accommodations

Claims Processing

Written Communication

Problem Solving

Education

Bachelor's degree

Job description

Randstad is supporting a financial firm who is looking for a seasoned Leave & Accommodations Specialist who thrives at the intersection of empathy, legal compliance, and high-volume operations. In this role, you won't just track cases, you'll untangle complex leave escalations, lead interactive ADA accommodations, and collaborate directly with leadership, legal, and vendor partners. If you bring 5+ years of hands-on LOA/disability expertise and take pride in turning confusing, time-sensitive situations into smooth transitions for employees, let's connect.

salary: $34.13 - $34.14 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

• Assisting Benefits team with the management of disability, leave of absence (continuous or intermittent), return to work, ADA and extended medical leave programs while ensuring compliance with Local, State and Federal laws
• Partnering with disability/leave of absence vendor and act as a liaison between the vendor and employees
• Ensuring proper integration of vendor FMLA administration with short-term disability plan • Interpreting HR policy and legislative developments to ensure compliance
• Responding to employee, manager, vendor, and internal and external call center escalations and questions
• Working with Legal, HR management, internal corporate functions, and external vendors, as needed, to solve complex and time-sensitive issues This is a summary only, and duties and responsibilities may be changed from time to time, or over time.

Skills

• Analytical Thinking
• Human Resources
• Accomodations
• Claims Processing
• Written Communication
• Problem Solving

Qualifications

• Years of experience: 5 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Experienced
• 5 years

Education

• Bachelors