HR Benefits Specialist (Leaves) [214169]

Aquent; Lone Tree (CO); Hybrid; USD 41,000 - 45,000; Full time

Job summary

Aquent is seeking an HR Benefits Specialist (Leaves) to lead leave of absence and accommodation programs for a high-volume workforce in hybrid Lone Tree, CO or Westlake, TX. You will guide employee experience, ensure regulatory compliance, and partner with vendors to deliver timely, accurate support.

The role emphasizes effective communication, attention to detail, and the ability to translate complex policies into practical guidance for employees and leaders.

Qualifications

• 5+ years in LOA, ADA, and disability program administration.
• Experience in high-volume workplaces.
• Excellent communication with all levels.
• Experience with third-party vendors.
• Bachelor’s degree preferred.

Responsibilities

• Manage and administer disability, leave of absence, return to work, ADA programs.
• Coordinate with disability and LOA vendors and employees.
• Integrate vendor FMLA with short-term disability plans.
• Interpret HR policies and regulatory changes for compliance.
• Respond to escalated inquiries from employees, managers, vendors and call centers.
• Collaborate with Legal and HR to resolve complex issues.

Skills

Leave of absence

ADA compliance

High-volume environment

Communication skills

Vendor collaboration

Education

Bachelor's degree in HR or related field

Tools

Workday

ServiceNow

Job description

About Our Client

Job Title: HR Benefits Specialist (Leaves)

Client Location: Hybrid; Lone Tree, CO or Westlake, TX

Starting: 11/30/2026

Minimum Pay (per hour): 29.70

Maximum Pay (per hour): 33.00

Hours: Full-time

Duration: 6 months

Job Description:

Are you ready to make a significant impact by ensuring critical support systems are seamlessly managed for a dynamic organization? Aquent is seeking a dedicated professional to join a leading financial services company, where your expertise will directly contribute to the well-being and productivity of its workforce. This role offers a unique opportunity to navigate complex regulations and provide essential guidance, directly influencing employee experience and operational efficiency.

About the Role: Driving Employee Well-being and Compliance

Step into a pivotal role where your expertise in leave of absence and accommodations will be crucial in supporting a large and diverse employee base. You will be at the forefront of managing essential programs, ensuring compliance with evolving regulations, and providing compassionate, expert guidance to employees and leaders alike. This is an exciting opportunity to leverage your communication skills and in-depth knowledge in a high-volume environment, directly impacting employee satisfaction and organizational success. Your contributions will ensure that our client maintains its commitment to a supportive and compliant workplace.

What You'll Do

• Manage and administer disability, leave of absence (continuous or intermittent), return to work, ADA, and extended medical leave programs, ensuring strict adherence to Local, State, and Federal laws.
• Serve as a key liaison, partnering closely with disability and leave of absence vendors, and facilitating seamless communication between vendors and employees.
• Ensure the proper integration of vendor FMLA administration with short-term disability plans, optimizing efficiency and compliance.
• Interpret complex HR policies and legislative developments to maintain compliance across all programs.
• Respond to and resolve escalated inquiries and complex cases from employees, managers, vendors, and internal/external call centers, providing expert guidance and solutions.
• Collaborate with Legal, HR management, internal corporate functions, and external vendors to address and resolve complex and time-sensitive issues effectively.

Must-Have Qualifications

• 5+ years of experience in leave of absence, return to work programs, ADA, extended medical leave programs, short-term disability, and long-term disability administration.
• Proven experience working within a high-volume environment, demonstrating the ability to manage multiple priorities effectively.
• Exceptional communication skills, with the ability to interact effectively with all levels of employees and leadership.
• Strong background in ADA and accommodations, including practical application and compliance.
• Experience working with third-party disability and leave of absence administrators.
• Demonstrated ability to execute high-quality work on time and manage multiple tasks with strong organizational and time management skills.
• Adept at identifying the root cause of issues and proactively suggesting solutions to management.
• Ability to learn new processes quickly and identify opportunities to streamline and improve existing practices.
• A Bachelor’s degree in human resources, management, or a related discipline is preferred; equivalent work experience will be considered.

Nice-to-Have Qualifications

• Familiarity with HR Systems, particularly experience with Workday and ServiceNow.