HR & Benefits Coordinator

AAA-USA Inc; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

AAA USA in Mobile, AL is seeking an organized HR & Benefits Coordinator to support benefits administration, new hire orientation, and day-to-day HR functions. This entry-level role helps build a career in Human Resources through exposure to employee programs and HR operations.

The role assists with benefit enrollments, Open Enrollment, onboarding, and maintaining HR records while coordinating with carriers, payroll, and HR team members.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s in HR/business preferred.
• 0–2 years in HR, benefits, payroll, customer service, or admin role preferred.
• Experience in HR or benefits helpful but not required.
• Strong organization and attention to detail.
• Professional written and verbal communication skills.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Assist with day-to-day administration of employee benefits programs (medical, dental, vision, life, disability, 401(k), HSA/FSA).
• Process new hire benefit enrollments and life-event changes; manage terminations.
• Respond to routine benefit questions and resolve enrollment, coverage, and payroll deduction issues.
• Maintain employee benefit data in HRIS and benefit carrier systems.
• Assist with Open Enrollment and prepare communications and tracking.
• Coordinate with benefit carriers, brokers, payroll, and HR team to resolve issues.
• Assist with new hire orientation and prepare orientation materials.
• Coordinate employee uniforms and new hire orders, sizing, and distribution.
• Support onboarding, offboarding, and HR record maintenance.

Skills

Organizational skills

Attention to detail

Customer service skills

Written and verbal communication

Microsoft Office

Education

High school diploma

Associate's or Bachelor's in HR / Business Admin

Tools

HRIS or payroll system

Job description

AAA USA is seeking an organized, detail-oriented HR & Benefits Coordinator to join our Human Resources team. This is an entry-level HR position that will support employee benefits administration, new hire orientation, employee programs, and other day-to-day HR functions.

This is a great opportunity for someone looking to build a career in Human Resources. The ideal candidate is dependable, organized, comfortable working with employees, and able to manage multiple administrative responsibilities accurately and efficiently.

Key Responsibilities:

• Assist with the day-to-day administration of employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k), HSA/FSA, and voluntary benefits.
• Process new hire benefit enrollments, qualifying life event changes, benefit terminations, and other employee benefit updates.
• Respond to routine employee benefits questions and assist with resolving enrollment, coverage, and payroll deduction issues.
• Maintain accurate employee benefit information within the HRIS and benefit carrier systems.
• Assist with annual Open Enrollment, including employee communications, enrollment tracking, and system updates.
• Coordinate with benefit carriers, brokers, payroll, and HR team members to resolve employee benefit issues.
• Assist with new hire orientation, including preparing orientation materials, presenting HR and benefits information, and helping new employees understand company programs and resources.
• Coordinate employee uniforms, including new hire orders, sizing, distribution, replacements, and tracking.
• Assist with the administration and coordination of other company-provided employee benefits, programs, and resources.
• Support HR activities related to employee onboarding and offboarding.
• Prepare and distribute employee communications, benefit materials, and HR information.
• Maintain accurate HR records, documentation, and employee files.
• Assist with benefit invoices, audits, reports, and reconciliation activities.
• Respond to general employee questions and direct more complex matters to the appropriate HR team member.
• Maintain confidentiality of employee and company information.
• Provide general administrative support to the Human Resources team as needed.

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 0–2 years of experience in Human Resources, benefits, payroll, customer service, or an administrative role preferred.
• Previous HR or benefits experience is helpful but not required.
• Strong organizational skills and attention to detail.
• Strong interpersonal and customer service skills.
• Professional written and verbal communication skills.
• Ability to manage multiple priorities, stay organized, and follow through on tasks.
• Comfortable working with numbers, spreadsheets, employee data, and administrative systems.
• Proficiency with Microsoft Office, particularly Outlook, Word, and Excel.
• Experience with an HRIS or payroll system is a plus.
• Comfortable speaking to groups and assisting with new hire orientation.
• Ability to handle confidential and sensitive information appropriately.
• Willingness to learn HR processes, employee benefits, and company policies.

What We're Looking For:

We're looking for someone who enjoys helping people while also keeping things organized behind the scenes. You don't need to be an HR or benefits expert on day one. We're looking for someone with strong administrative skills, attention to detail, a positive and professional approach with employees, and a willingness to learn.

The right person will enjoy variety. One day may involve helping an employee with a benefits question, while another may include preparing for new hire orientation, processing benefit changes, coordinating uniforms, updating employee records, or assisting the HR team with an employee program.

Position Type:

Full-Time

AAA USA is an Equal Opportunity Employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.