HR Associate (Seasonal) - Talent Acquisition

Popular; San Juan (PR); On-site; USD 32,000 - 42,000; Part time

Job summary

Popular is seeking an HR Associate (Seasonal) in San Juan, PR, to support Talent Acquisition with candidate inquiries and process guidance. The role requires a Bachelors in HR, Labor Relations or Psychology and about 2 years in talent acquisition, with strong customer service and bilingual communication skills.

You will assist with pre-screening, coordinate tests, respond to inquiries, and document interactions in SuccessFactors. Hybrid work arrangement applies.

Qualifications

• Bachelor's degree in human resources, Labor Relations or Psychology.
• Two years of experience in talent acquisition or a related field.
• Proven customer service focus and strong interpersonal skills.

Responsibilities

• Support candidate pre-screening, including phone interviews and test coordination.
• Respond to inquiries via phone/email and provide excellent service to candidates and hiring managers.
• Explain HR processes and policies and document interactions in SuccessFactors.

Skills

Customer service

Interpersonal skills

Organized

Multi-tasking

Spanish & English

MS Excel

MS Word

PowerPoint

Education

Bachelor's degree in HR, Labor Relations or Psychology

Tools

SuccessFactors

Job description

Date: Aug 26, 2026

Location: San Juan-Santurce, PR

Company: Popular

Workplace Type: Hybrid

HR Associate (Seasonal) - Talent Acquisition

Job Title: HR Associate | Talent Acquisition

Location

Hybrid / Parada 22, Santurce, P.R.

General Description

Provide outstanding candidate support by efficiently managing candidate inquiries across all communication channels, ensuring a seamless and positive experience throughout the application process. Additionally, orient internal customers and applicants on Talent Acquisition processes and policies, documenting all interactions via email and SuccessFactors to maintain consistency and accuracy.

Essential Duties And Responsibilities

• Support candidate pre-screening process for assigned positions, that include but are not limited to performing phone interviews, post & administer job postings, respond candidate inquiries and test coordination.
• Support and provides an exceptional service experience to internal and external candidates and hiring managers responding to phone calls, emails and others.
• Respond to internal and external candidates’ questions and general inquiries related to Human Resources systems, processes and policies.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

Bachelor's degree in human resources, Labor Relations or Psychology.

Experience

Two (2) years of experience in talent acquisition field.

Other Qualifications

• Excellent focus in customer service.
• Excellent interpersonal skills and can work in groups.
• Ability to work in an organized manner.
• Ability to establish priorities and work with multiple tasks at the same time.
• Ability to work under pressure and meet deadlines.
• Oral Communication: Spanish and English language proficiency. Ability to speak clearly and persuasively in any situation.
• Computer and technological literacy: Intermediate knowledge in MS Excel, Word and Power Point.

Important

The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

About Us

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at [e-mail] . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .

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