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Fort Bend County is seeking an HR Support Specialist to handle incoming calls, greet the public, and direct inquiries to the right team. You will assist with New Employee Orientation, process postings, schedule applicant testing, and coordinate pre-placement screenings and background checks.
You will also create content for HR social media, maintain OnBase image files, and support training programs while upholding confidentiality and delivering excellent customer service across the county.
Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the \"quality of life\" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all.
Responds to incoming telephone calls by taking messages, answering questions, and directing calls to the appropriate person or area. Greets the public and directs them to the proper area or person. Provides friendly, professional, knowledgeable, and quality customer service. Assists with the facilitation of New Employee Orientation and execution of employee documentation; Process and monitors job postings and websites. Schedules and administers applicant testing; Schedules meetings and reservations for the conference room. Assists with creating content for HR’s social media accounts. Maintains the organization of images files through OnBase. Supports HR-related training programs, workshops, and seminars May assist with processing employee action forms. Provides information and assistance to applicants regarding the application process and completion. Schedules and coordinates pre-placement screening for all new hires, including drug tests, physicals, and background checks. Coordinates County’s DOT and non-DOT drug testing program. Assists other members of HR staff as needed. Maintains a high level of confidentiality. Identifies process improvements and enhancements to better provide exceptional support to employees across the County. Coaches employees to utilize available HR Tools and Resources. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
High School Diploma/GED. Some college preferred. 2 years of job-related experience. Knowledge of Human Resources practices is preferred. Working knowledge of word processing software; good computer and typing skills (minimum 35 WPM). Organizational skills; ability to complete assigned tasks within tight deadlines and to prioritize own work. Customer service orientation with strong interpersonal skills. Good verbal and written communication; strong interpersonal skills; ability to interact and deal effectively with the public and all levels of employees.
$20.71 - $25.89 hourly based on qualifications
Upon filling position
All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.
Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply. Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.
Fort Bend is ranked as one of the fastest growing counties in the nation. We have capitalized not only on the creed of real estate: location, location, location, but also on the “quality of life” that is so sought after by families looking for the right place to call “home”. Fort Bend County is looking for motivated people that love coming to work, dare to do their best, want to work with like-minded people, and help change the community.