HR Assistant

The Ahola Corporation; Brecksville (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company Paid Holidays (7 days)

Paid Time Off (5 days)

Accrued Tiered Vacation Time

Paid Volunteer Time Off (3 days)

Fitness Reimbursement

Company Paid Employee Store

Job summary

A family-owned HR services company in Ohio is looking for an HR Assistant to support their ProActive HR Team. The role involves managing client relationships, coordinating onboarding, and delivering HR services, ensuring effective communication and issue resolution. Ideal candidates should have a Bachelor's degree in HR or related experience, excellent organizational and interpersonal skills, and proficiency in Microsoft Office. Benefits include company-paid holidays, medical coverage, and performance bonuses.

Qualifications

• 1-2 years of HR or related experience required in lieu of a degree.
• Working understanding of basic human resource principles and practices.

Responsibilities

• Support a portfolio of clients through HR services and solutions.
• Serve as primary contact for clients, ensuring timely communication.
• Participate in client meetings and document key takeaways.
• Coordinate onboarding activities and manage follow-ups.
• Monitor client engagement and elevate concerns as needed.
• Maintain accurate client data across systems.
• Create and update HR resources and conduct research.
• Support job postings and hiring workflow coordination.
• Assist with audits, reporting, and account maintenance.
• Contribute to process improvements and internal documentation.

Skills

Interpersonal skills

Client service skills

Microsoft Office proficiency

Organizational skills

Time management skills

Problem-solving skills

Education

Bachelor's Degree in Human Resources

Job description

HR Assistant at Ahola

The Human Resources Assistant is a client-facing role supporting Ahola's ProActive HR Team in delivering HR services, consultation, and operational support to a diverse client base. This position partners with HR Consultants to manage client relationships, coordinate onboarding, and execute HR projects. This role supports the full client lifecycle, including communication, HR deliverables, system and data management, and ongoing account support. The ideal candidate is highly organized, proactive, and able to manage multiple priorities. Additional responsibilities include maintaining HR resources (e.g., handbooks, job descriptions, templates), supporting Applicant Tracking Support Services (ATSS), and contributing to process improvements that enhance the client experience.

Why work at Ahola?

Ahola, a third-generation family-owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy-to-use payroll and HR technology solutions coupled with personalized, dedicated support.

At Ahola, we're more than just colleagues—we're a diverse team that embraces authenticity and camaraderie. We celebrate each other's achievements and support one another through challenges, fostering a positive and fun work environment that extends to our clients.

What You'll Do as an HR Assistant at Ahola

• Support a portfolio of clients by partnering with HR Consultants to deliver HR services and solutions.
• Serve as a primary point of contact for designated clients, ensuring timely communication and issue resolution.
• Participate in client meetings, document key takeaways, and manage follow-ups, deliverables, and ongoing support.
• Coordinate onboarding activities, including needs assessments, executive summaries, and client communications.
• Monitor client engagement, identify risks, and elevate concerns as needed.
• Maintain accurate client data across CRM, ATS, and HR systems; manage inboxes, ticketing systems, and documentation.
• Create and update HR resources (e.g., job descriptions, handbooks, policies, templates) and conduct HR research and salary benchmarking.
• Support Applicant Tracking Support Services (ATSS), including job postings, candidate screening, and hiring workflow coordination.
• Assist with audits, reporting, client communications, and account maintenance activities.
• Contribute to process improvements, internal documentation, and cross-functional collaboration.
• Support onboarding and training of new team members and assist with special projects as needed.

The Experience You'll Need

• Bachelor's Degree in Human Resources preferred. 1-2 years of HR or related experience required in lieu of a degree.
• Working understanding of basic human resource principles, practices, and procedures.

What we look for in a candidate for this role

• Strong interpersonal and client service skills with the ability to interact professionally at all levels.
• Ability to build and maintain effective client relationships.
• Excellent organizational skills with strong attention to detail.
• Strong time management skills with the ability to meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
• Ability to work independently and collaboratively as part of a team.
• Resourceful and solution-oriented with the ability to think creatively and proactively.
• Able to perform effectively in a fast-paced, high-pressure environment.

Benefits

• Time Off:
  • Company Paid Holidays (7 days)
  • Paid Time Off (5 days)
  • Accrued Tiered Vacation Time
  • Paid Volunteer Time Off (3 days)
  • Birthday Paid Time Off (1 day)
• Benefits:
  • Medical, Dental, and Vision
  • Company-Paid Life Insurance and Short-Term Disability
  • Company-Paid Employee Assistance Plan
• Perks:
  • Monthly Employee Engagement Events
  • Company-Paid Employee Store
  • Fitness Reimbursement
• Compensation:
  • Semi-Annual Performance Bonuses
  • 401(k) with Employer Matching Contribution
  • Professional Development Reimbursement and Advancement Opportunities.

The Interview Process

• Phone interview with Ahola HR
• In-person interview with Management
• Virtual Interview with Department Team Members

Questions about our HR Assistant role?

Contact us at [e-mail] !

The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.