HR Analyst

Software Guidance & Assistance, Inc. (SGA, Inc.); Orlando (FL); On-site; USD 39,000 - 58,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA) is seeking an HR Analyst for a contract assignment in Orlando, FL. The role focuses on HR data analysis, talent management reporting, and LMS administration to support HR initiatives and leadership decisions.

You will develop standardized scorecards, dashboards, and ad hoc reports while maintaining strict confidentiality and fostering strong cross-functional relationships across the organization.

Qualifications

• Three years of data analysis experience required.
• Knowledge of HR management principles.
• Ability to analyze data and create reports from raw data.

Responsibilities

• Perform data analysis related to HR talent management strategy.
• Manage LMS system and troubleshoot for Travel + Leisure Co. client group.
• Create reports and dashboards to support HR initiatives and strategy.
• Maintain confidentiality of employee information.
• Develop reporting formats and identify trends for organizational direction.
• Coordinate with internal departments and vendors to meet data reporting needs.
• Prepare GPTW and other HR analytics as requested by leadership.

Skills

Data analysis

HR knowledge

Report creation

Communication

Relationship building

Autonomy

Research

Multitasking

MS Office

LMS experience

Education

Bachelor's Degree

Tools

LMS system

Excel

Outlook

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an HR Analyst for a contract assignment with one of our premier Hospitality Services clients in Orlando, FL.

Responsibilities

• Performs data analysis related to Human Resources Talent Management Strategy.
• Manages LMS system and troubleshooting for WVO client group.
• Supports HR Senior Leaders and internal business partners in responsibilities to include analysis of data and creation of reports in support of business and HR initiatives and strategy which includes trending and recommendations for organizational direction.
• Understands and maintains the confidentiality of written and oral employee information.
• Responsible for supporting the HR team in their administration of HR policies, procedures and practices.
• Develop reporting formats, collect and interpret data, identify and analyze trends, formulate results, troubleshoot data/reports that support business needs in HR. (30% time)
• Manage LMS, point of contact for Travel + Leisure Co., resolve admin issues with learning courses (escalate to HRMS, as needed), train and provide direction to site HR Analysts on reporting and recording of learning. (20%)
• Create and analyze talent, compliance, staffing and training reports and other data and educate management informed of anomalies, trending, and significant statistical variances. (15% time)
• Responsible for creating and standardizing scorecards, metrics, dashboards, templates and ad hoc reports. (10% time)
• Primary point of contact for field HR analysts in driving key HR initiatives both company-wide and regionally specific (i.e., talent review process) (10% time)
• Work with internal departments and external vendors to ensure appropriate communication and understanding of data reporting needs. (5% time)
• Primary point of contact for GPTW reports for VP level and their direct reports. Train and provide support to site HR Analysts on system and resolve issues as they arise, elevate to HRIS or GPTW, as needed. (5% time)
• Assists with other duties and special projects as required. (4% time)
• WebEx Hosting user set-up and management. (1% time)
• The role requires ongoing working relationship with all areas of the internal organization for collection and manipulation of data for analysis. This includes but is not limited to: Executive Leadership; HR; Sales & Marketing; Consumer Finance; Owner Services; and Resort Management.

Required Skills

• Must have a minimum of three years of data analysis experience.
• Must have knowledge of general principles and practices of HR management.
• Must be proficient in analyzing data, creating/extracting reports from raw data and larger reports.
• Must have effective verbal and written skills.
• Must be able to develop and maintain strong relationships at all levels.
• Must maintain strict confidentiality.
• Must be able to work with autonomously.
• Must be able to conduct complex research.
• Must be able to plan and organize; administer and prioritize; monitor and evaluate the workflow of projects and activities.
• Ability to be highly flexible in an evolving, dynamic and often ambiguous environment.
• Must be able to handle multi-tasking with the ability to comprehend complex processes.
• Must have strong working knowledge of computer systems, e.g. Word, Excel, Outlook, database management and LMS systems.

Preferred Skills

• Bachelor's Degree

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy