HR Advisor

IDR; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits: Medical, Vision, Dental

Industry-leading organization

Job summary

IDR is seeking an HR Advisor to join one of our top clients in Boston, MA. You will serve as the primary contact for employees, managers, and HR, handling benefits, policies, and programs with a strong customer-service orientation.

The role supports HR transactions, maintains accurate records, and collaborates with cross-functional teams to improve self-service and operational efficiency. Experience with PeopleSoft or Workday, proficiency in HR systems, and excellent communication are essential.

Qualifications

• Experience with PeopleSoft or Workday is required.
• 37 years of relevant experience.
• Proficiency with HR systems.
• Strong customer service skills.
• Analytical and multi-tasking abilities; bilingual communication a plus.

Responsibilities

• Serve as the primary contact for employees, managers, and HR regarding benefits, policies, and HR programs.
• Provide exceptional customer service through telephone and email, ensuring timely and accurate responses.
• Support HR transactions related to employee lifecycle events, data changes, and policy clarifications.
• Maintain accurate employee records and assist with administrative tasks.
• Collaborate with cross-functional teams to analyze data and enhance self-service capabilities and operational efficiency.

Skills

Customer service

Analytical skills

Multi-tasking

Empathy

Bilingual (a plus)

Tools

PeopleSoft

Workday

Job description

IDR is seeking a HR Advisor to join one of our top clients for an opportunity in Boston, MA. This role offers a chance to work within a dynamic and customer-focused Human Resources team, supporting employee inquiries and HR processes. The organization is committed to providing excellent service and continuously improving HR operations.

Position Overview For The HR Advisor

• Serve as the primary contact for employees, managers, and HR regarding benefits, policies, and HR programs.
• Provide exceptional customer service through telephone and email, ensuring timely and accurate responses.
• Support HR transactions related to employee lifecycle events, data changes, and policy clarifications.
• Maintain accurate employee records and assist with administrative tasks.
• Collaborate with cross-functional teams to analyze data and enhance self-service capabilities and operational efficiency.

Requirements For The HR Advisor

• Experience with PeopleSoft and/or Workday.
• 37 years of relevant experience.
• Proficiency with HR systems.
• Strong customer service skills.
• Analytical skills required to resolve problems of a routine to moderately complex nature, demonstrating effective communication, empathy, accuracy, and multi-tasking abilities. Bilingual communication skills a plus.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.