HR Administrator — Payroll & Benefits Support

ibex; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

IBEX seeks a Human Resources Administrator to support the HR department, maintaining confidentiality and aiding in essential HR operations. You will assist with payroll inquiries, benefits, recruitment, and compliance to help sustain a high-performing, employee-focused culture.

Ideal candidates have a Bachelor’s in HR/related field and 0–2 years of experience, with strong communication, attention to detail, and proficiency in MS Office and HRIS systems.

Qualifications

• Bachelor's degree in HR, psychology, business or related field.
• 0–2 years of experience in Human Resources.
• Professional experience in a call center environment is a plus.

Responsibilities

• Support onsite personnel in Operations, Training, Recruitment, Quality Assurance, and IT.
• Ensure adherence to IBEX policies and safety procedures.
• Maintain HRIS data and ensure files are complete and organized.
• Assist HRM with external requests (EEOC, unemployment, and other agencies).
• Assist with benefits administration at each location, including new hire and life event enrollment.
• Assist with Leaves of Absence management (FMLA and ADAAA).
• Assist with NEO preparation and facilitation.
• Answer payroll inquiries and escalate as needed.
• Participate in meetings to ensure HR compliance.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multi-tasking

Time management

Education

Bachelor's degree in HR/Psychology/Business or related field

Tools

Excel

Word

PowerPoint

HRIS systems

Job description

IBEX seeks a Human Resources Administrator to support the HR department, maintaining confidentiality and aiding in essential HR operations. You will assist with payroll inquiries, benefits, recruitment, and compliance to help sustain a high-performing, employee-focused culture.

Ideal candidates have a Bachelor’s in HR/related field and 0–2 years of experience, with strong communication, attention to detail, and proficiency in MS Office and HRIS systems.