HR Administrative Specialist — Front Desk & Onboarding

Arkansas State University; Jonesboro (AR); On-site; USD 27,000 - 33,000; Full time

Job summary

Arkansas State University in Jonesboro is seeking a Human Resources Administrative Specialist to serve as the primary receptionist and support HR, Payroll, and the Finance & Administration Division.

The role includes greeting visitors, answering inquiries, and handling HR duties such as I-9 verification and employee status updates, with additional administrative tasks to keep HR operations running smoothly.

Qualifications

• High school diploma or equivalent plus one (1) year of experience in an office, administrative, or customer service setting.
• Experience in HR processes or administration is a plus.
• Excellent communication and customer service skills.

Responsibilities

• Serve as a welcoming first point of contact for HR, Payroll Services, and the Finance & Administration Division by answering phones, greeting and directing visitors, and responding to routine questions regarding University policies and procedures.
• Assist employees, applicants, and visitors with employment application questions, including password resets and general application guidance.
• Coordinate with internal and external constituents to schedule conference rooms and meetings.
• Complete Section 2 of Form I-9 for new employees and route documentation to the appropriate onboarding specialist.
• Coordinate the employee name change process.
• Process employment verification requests and maintain accurate records and logs.
• Distribute paper checks to employees on designated paydays.

Skills

Customer service

Phone support

Communication

Organization

Education

High school diploma or equivalent

Tools

Office software

Job description

Arkansas State University in Jonesboro is seeking a Human Resources Administrative Specialist to serve as the primary receptionist and support HR, Payroll, and the Finance & Administration Division.

The role includes greeting visitors, answering inquiries, and handling HR duties such as I-9 verification and employee status updates, with additional administrative tasks to keep HR operations running smoothly.