HR Administrative Assistant

Maryland-Department-of-Transportatio; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

The Maryland Transit Administration (MTA) is seeking a HR Administrative Assistant (Administrative Officer II) to provide essential support to the Office of Human Resources in Baltimore. Responsibilities include managing calendars, preparing materials, and handling communications to keep HR operations running smoothly.

Ideal candidates will have an Associate’s degree (Bachelor’s preferred) and 2+ years of administrative experience, with strong Microsoft Outlook, Word, Excel, PowerPoint, Teams,

Qualifications

• Two years of administrative or professional work experience.
• Four years of progressively responsible administrative support experience.
• Experience supporting executive-level leaders.
• Experience coordinating office operations.
• HS diploma or equivalent; college credits acceptable.
• Selective Qualification recruitments may apply.

Responsibilities

• Provide administrative support to the HR Director.
• Manage calendars, meetings, correspondence, and scheduling priorities.
• Prepare presentations, reports, meeting materials, and communications.
• Track assignments and special projects for the HR Director.
• Coordinate leadership meetings, advisory groups, employee engagement activities, and training events.
• Coordinate daily HR Office operations and customer service for employees and stakeholders.
• Monitor HR mailboxes and phone inquiries; maintain forms and records.
• Manage office supplies and inventory; onboard/train contractual staff as needed.

Skills

Microsoft Office Suite

Organizational skills

Communication skills

Customer service

Project coordination

Education

Associate’s degree

Bachelor's degree preferred

Tools

SharePoint

Teams

Job description

MARYLAND TRANSIT ADMINISTRATION

Join the Team That Moves Maryland!

Now Hiring: HR Administrative Assistant (Administrative Officer II) (3235)

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration (MTA) is seeking a HR Administrative Assistant. The HR Administrative Assistant serves as the primary administrative support to the Office of Human Resources, reporting to the HR Director. The position coordinates administrative functions, office operations, communications, special projects, and customer service activities while ensuring the efficient operation of the Human Resources Office.

Essential Duties:

Administrative Support

• Provide administrative support to the HR Director.
• Manage calendars, meetings, correspondence, and scheduling priorities.
• Prepare presentations, reports, meeting materials, and communications.
• Track assignments, action items, and special projects on behalf of the HR Director.
• Coordinate leadership meetings, advisory groups, employee engagement activities, and training events.

HR Office Operations

• Coordinate daily administrative operations of the HR Office.
• Ensure timely and professional customer service for employees, retirees, applicants, and stakeholders.
• Monitor shared HR mailboxes, phone inquiries, and office workflows.
• Maintain office procedures, forms, records, and administrative systems.
• Coordinate office supply procurement and inventory management.
• Assign and monitor work activities to ensure timely completion of tasks and customer service objectives.
• Assist with onboarding, training, scheduling, and performance feedback for contractual staff.
• Escalate performance concerns and staffing issues to HR leadership as appropriate.

Preferred Qualifications:

• Associate’s degree; bachelor’s degree preferred.
• Four years of progressively responsible administrative support experience.
• Experience supporting executive-level leaders.
• Experience coordinating office operations.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong organizational, communication, customer service, and project coordination skills.

Location:

Baltimore City

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Two years' experience in administrative or professional work. *One (1) or more years of experience handling administrative support duties within a Human Resources.

*Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

Notes:

1. Candidates may substitute education at an accredited college or university at the rate of 30 credit hours for each year of the required experience.
2. Candidates may substitute the possession of a bachelor's degree from a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Employees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the state of Maryland.

Employees should adhere to all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Employees may attend and participate in safety meetings and should report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety and supervision.

To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Issue Date: 08/21/2026