HPC/AI System Admin HW/SW Service Engineer Intern

Hewlett Packard Enterprise; Tennessee; On-site; USD 17,000 - 25,000; Part time

Job summary

The Hewlett Packard Enterprise internship program invites students pursuing a bachelor’s degree in computer science or related field to gain hands-on experience in HPC environments. You will assist site system admins, learn scripting for automation, and collaborate with colleagues using Teams and Slack.

This onsite role emphasizes hands-on hardware, system installation support, ticket reviews, and active learning of new technologies while contributing to real projects in a collaborative team

Qualifications

• Pursuing a bachelor’s degree in computer science or a related field.
• Familiarity with programming languages or technical tools.
• Strong interest in HPC and learning new technologies.

Responsibilities

• Assist Site System Admins with HPC compute, network, and storage tasks.
• Write scripts to automate routine administration tasks.
• Review log files and help resolve issues with customers and HP E teams.
• Collaborate with team via Teams, Slack, and email.
• Learn system installation activities and participate in project work.

Skills

Linux knowledge

Strong communication

Analytical skills

Willingness to learn

Education

Bachelor’s degree in computer science or related field (in progress)

Job description

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition

Students or recent graduates… pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands‑on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program‑related opportunities.

Responsibilities

• Team/Partner with Site System Admins to perform the following:
  • Log in to HPC system compute, network, and storage components and run commands and scripts to manage and maintain the system health and performance
  • Write scripts and configuration files to automate system administration tasks and maintain consistency of how and when administration tasks are run
  • Review log files for errors and warnings indicating possible issues with system health and performance, and collaborate with customers and HPE on resolution
  • Support planning and scheduling of system software upgrades including estimation of time and effort required to complete
  • Plan and exercise appropriate caution and care when executing privilege‑level commands
• Collaborate with team members using face‑to‑face, phone, and online communication including email, Teams, and Slack
• Occasionally assist with hands‑on hardware and system installation activities when needed
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face‑to‑face, phone, and online communication including email, Teams, and Slack
• Operate hand tools and low‑power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.

Education & Experience

• Currently pursuing a bachelor’s degree in computer science, or a related technical field.
• Familiarity with programming languages or technical tools relevant to the role.

Knowledge & Skills

• Knowledge of Linux
• Strong interest in high‑tech HPC and a passion for learning.
• Excellent communication and interpersonal skills.
• Strong problem‑solving and analytical skills.