Hardware Service Engineer Intern

Hewlett Packard Enterprise Development LP; Spring (TX); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health & Wellbeing benefits

Job summary

Hewlett Packard Enterprise invites a student or recent graduate to join as an Hardware Service Engineer Intern, primarily onsite at a partner/customer office in Texas. The role emphasizes repair and maintenance of HPC hardware, ticket-system actions, and learning through hands-on projects.

Current students pursuing a Bachelor's degree in Engineering, CS, or IT will gain practical experience, teamwork, and exposure to HPC technologies while developing problem-solving and communication skills in a

Qualifications

• Pursuing a Bachelor’s degree in a technical field.
• Familiarity with Linux and basic programming concepts.
• Strong communication and analytical skills.

Responsibilities

• Perform repair and maintenance on HPC compute hardware.
• Review tickets and document actions taken.
• Collaborate with team via in-person and digital channels (email, Teams, Slack).
• Read system documentation to identify components and procedures.
• Assist with system installation activities and parts inventory coordination.

Skills

Linux

Problem-solving

Communication

Team collaboration

Education

Bachelor's degree (pursuing) in Engineering/CS/IT

Job description

Hardware Service Engineer Intern

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands‑on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program‑related opportunities.

Responsibilities:

• Perform repair and maintenance activities on HPC compute, network, and storage hardware
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face‑to‑face, phone, and online communication including email, Teams, and Slack
• Perform hardware actions, e.g. component replacement from spares
• Operate hand tools and low‑power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Support senior team members on assigned technical projects as determined by the business unit
• Help identify and troubleshoot technical issues, providing support and suggesting solutions
• Assist with maintaining and updating hardware, software, and other technical systems
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
• Actively engage in learning about new technologies and methodologies relevant to work
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner

Education & Experience:

Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field. Familiarity with programming languages or technical tools relevant to the role.

Knowledge & Skills:

• Knowledge of Linux
• Strong interest in high‑tech HPC and a passion for learning
• Excellent communication and interpersonal skills
• Strong problem‑solving and analytical skills
• Time management skills and working with strict deadlines
• A collaborative, solution‑focused mindset and overall sense of urgency

Impact/Scope:

University students actively enrolled in a university/college/institution pursuing a Bachelor’s degree in a technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full‑time students to work as part‑time interns during the school year in some countries.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #interns

Job: Administration Job Level: N/A

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

United States of America: Hourly Salary USD 35.00 - 41.00 in Texas The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Equal Employment Opportunity (EEO)

HPE is an EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Equal Opportunity Employer (EEO)

HPE provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.

Supplement E-Verify (US & PR only)

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Disclosure of Sensitive Personal Data

Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.