HPC/AI System Admin HW/SW Service Engineer Intern

Hewlett Packard Enterprise Development LP; Tennessee; On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise Development LP is seeking a university student for an internship focused on HPC system administration and hands-on hardware tasks at our Tennessee site. You will learn to log in to compute resources, write automation scripts, review logs for issues, and assist with system upgrades.

The role emphasizes collaboration, problem solving, and a proactive learning mindset while engaging with teams via modern collaboration tools and on-site support.

Qualifications

• Pursuing a bachelor’s degree in computer science or a related technical field.
• Familiarity with programming languages or technical tools relevant to the role.
• Strong communication and problem-solving skills.

Responsibilities

• Assist site system admins with HPC compute, network, and storage tasks.
• Write scripts and config files to automate admin tasks.
• Review logs and coordinate with customers and HPE on resolutions.
• Plan hardware/software upgrades including effort estimates.
• Collaborate with team via Teams, Slack, email, and meetings.

Skills

Linux

Teams

Slack

Problem solving

Communication

Education

Bachelor’s degree (in progress) in computer science or related field

Tools

Linux scripting

Automation scripts

Job description

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition: Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands‑on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program‑related opportunities.

Responsibilities

• Team/Partner with Site System Admins to perform the following: Log in to HPC system compute, network, and storage components and run commands and scripts to manage and maintain the system health and performance
• Write scripts and configuration files to automate system administration tasks and maintain consistency of how and when administration tasks are run
• Review log files for errors and warnings indicating possible issues with system health and performance, and collaborate with customers and HPE on resolution
• Support planning and scheduling of system software upgrades including estimation of time and effort required to complete
• Plan and exercise appropriate caution and care when executing privilege‑level commands
• Collaborate with team members using face‑to‑face, phone, and online communication including email, Teams, and Slack
• Occasionally assist with hands‑on hardware and system installation activities when needed
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Operate hand tools and low‑power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50lbs individually and up to 75lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Support senior team members on assigned technical projects as determined by the business unit
• Help identify and troubleshoot technical issues, providing support and suggesting solutions
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
• Actively engage in learning about new technologies and methodologies relevant to work
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner

Education & Experience

Currently pursuing a bachelor’s degree in computer science, or a related technical field. Familiarity with programming languages or technical tools relevant to the role.

Knowledge & Skills

• Knowledge of Linux
• Strong interest in high‑tech HPC and a passion for learning
• Excellent communication and interpersonal skills
• Strong problem‑solving and analytical skills
• Time management skills and working with strict deadlines
• A collaborative, solution‑focused mindset, and overall sense of urgency

Impact/Scope

University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full‑time students to work as part‑time interns during the school year in some countries.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good

Job

Administration

Job Level

N/A

Information

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Hourly Salary USD 35.00 - 41.00 in Tennessee The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Equal Employment Opportunity Statements

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee’s Form I‑9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Standards of Business Conduct

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