HPC/AI Hardware Technical Deployment- Senior Technology Consultant (TCP4)

Hewlett Packard Enterprise; Connecticut; Remote; USD 109,000 - 251,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise is hiring a Senior Technology Consultant for HPC/AI hardware deployment, a remote/teleworker role serving North America. You will lead deployment activities for HPC systems, coordinate with project teams, and act as a technical resource during rack/stack, cabling, validation, and acceptance processes.

Candidates should bring deep data center operations knowledge and the ability to mentor others.

Qualifications

• US Citizen
• Advanced understanding of Data Center IT Operations environments
• Strong understanding of servers, storage, networking, and HPC infrastructure
• Able to independently perform all deployment and support tasks with minimal supervision
• Demonstrated ability to troubleshoot and resolve complex hardware and infrastructure issues
• Strong organizational and project coordination skills
• Ability to mentor and transfer knowledge
• Ability to lift 50 lbs and stand for long periods
• Linux, Virtualization and Windows Server experience a plus
• US Federal Clearance is a plus

Responsibilities

• Lead installation and deployment activities for small, medium, and large-scale HPC systems in customer locations across North America.
• Coordinate deployment planning and execution with project teams, technical leads, and customer stakeholders.
• Serve as a technical resource for deployment teams during rack/stack, cabling, validation, and system acceptance activities.
• Handle rack/stack, connections and cabling per point-to-point maps and SCHD specifications.
• Power up, validate, and run health checks on hardware; troubleshoot and drive issue resolution to minimize delays.
• Participate in system acceptance and lead hardware issue resolution during deployment.
• Order, return, and manage parts onsite while following all policies.
• Analyze, troubleshoot, and resolve complex issues across servers, storage, networking, and supporting infrastructure.
• Mentor and provide technical guidance to less experienced team members; assist with onboarding and training.
• Contribute to process improvements and document procedures and lessons learned.

Job description

HPC/AI Hardware Technical Deployment- Senior Technology Consultant (TCP4)

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Tasks and responsibilities include, but are not limited to:

• Lead installation and deployment activities for small, medium, and large-scale high-performance computing systems in customer locations throughout North America.
• Coordinate deployment planning and execution activities with project teams, technical leads, and customer stakeholders.
• Serve as a technical resource for deployment teams during rack/stack, cabling, validation, and system acceptance activities.
• Responsible for rack/stack, connecting and cabling systems according to point-to-point cabling maps and SCHD specifications.
• Power up, validate, and run health checks on hardware, troubleshooting and driving resolution of issues to minimize deployment delays.
• Participate in system acceptance and lead hardware issue resolution efforts during deployment activities.
• Responsible for ordering, returning, and managing parts while onsite and following all parts handling policies and procedures.
• Analyze, troubleshoot, and resolve complex issues involving HPE Enterprise systems, servers, storage, networking, and supporting infrastructure.
• Act as an escalation point for deployment and operational issues.
• Mentor and provide technical guidance to less experienced team members.
• Assist with onboarding and training activities for new team members.
• Contribute to process improvement initiatives and recommend best practices.
• Provide detailed documentation of tasks, activities, lessons learned, and technical procedures.

Skills and Requirements

• Must be a US Citizen.
• Advanced understanding of Data Center IT Operations environments.
• Strong understanding of servers, storage, networking, and HPC infrastructure.
• Able to independently perform all deployment and support tasks with minimal supervision.
• Demonstrated ability to troubleshoot and resolve complex hardware and infrastructure issues.
• Strong organizational and project coordination skills.
• Ability to provide technical mentorship and knowledge transfer.
• Ability to lift 50 lbs.
• Ability to stand on ladders.
• Ability to stand for long periods of time.
• Ability to operate manual and power hand tools.
• Linux, Virtualization and Windows Server experience a plus.
• US Federal Clearance is a plus.

Education & Experience

6 - 10 years of technical experience and an Associate's Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

Accessibility

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job: Services Job Level: TCP_04

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 109,000 - 251,000 in Tennessee The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

HPE is an Equal Employment Opportunity (EEO) Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way.

Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.