HPC/AI Hardware Technical Deployment Specialist

Hewlett Packard Enterprise Company; Bakersfield (CA); Remote; USD 74,000 - 151,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Career development programs

Inclusive, diverse workplace

Job summary

Hewlett Packard Enterprise is seeking an HPC/AI Hardware Technical Deployment Specialist to install and deploy HPC systems across North America. The role is remote/teleworker with up to 70% travel and US citizenship is required.

You will validate hardware, troubleshoot issues, and document technical activities. Candidates should have at least 2+ years of technical experience and an associate degree or equivalent in CS or related field.

Qualifications

• 2+ years of technical experience in hardware or IT.
• Associate degree or equivalent; higher degree preferred.
• US citizenship is required.
• Willingness to travel up to 70%.

Responsibilities

• Install and deploy HPC systems at customer sites in North America.
• Power up, validate, and run health checks on hardware components.
• Troubleshoot HW issues and coordinate with cross-functional teams to resolve.
• Manage parts ordering, returns, and on-site asset handling.
• Document tasks and develop technical outlines for customers.
• Follow HPE travel policies and contribute to on-site support delivery.

Skills

Hardware troubleshooting

Data Center operations

Cable and network wiring

Servers and storage systems

Team collaboration

Documentation and policy adherence

Education

Associate degree or equivalent in CS or related field

Job description

HPC/AI Hardware Technical Deployment Specialist

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.

US Citizenship required

Remote position with travel required 70% of the time

US Federal clearance a plus but not required

Tasks and responsibilities include, but are not limited to:

• Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.
• Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.
• Participate in system acceptance, working to resolve any HW fallout on the system.
• Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
• Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
• Provide appropriate documentation of tasks and activities and technical outlines.
• Responsible for following all HPE Travel Policies and Procedures.

Skills and Requirements:

• Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.
• Understanding of a Data Center IT Operations environment.
• Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings.
• Experience and understanding of servers, storage, networking in an Datacenter environment.
• Able to proficiently perform data center support tasks with little guidance.
• Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Demonstrates a strong team mentality; able to work well with multiple cross functional groups.
• Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
• Professional written and verbal communication skills.
• Attention to detail with a focus on customer satisfaction.
• Ability to lift 50 lbs.
• Ability to stand on ladders.
• Ability to stand for long periods of time.
• Ability to operate manual and power hand tools.

Education & Experience:

2+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

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Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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#operations

Job: Services

Job Level: TCP_02

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 69,200 - 130,400 in Colorado // 74,300 - 150,500 in California

The listed salary range reflects base salary. Variable incentives may also be offered.

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The estimated job application period closure is January 25 2027; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.