HPC/AI Hardware Technical Deployment Specialist

Hewlett Packard Enterprise; San Francisco (CA); Remote; USD 74,000 - 151,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise is seeking an HPC/AI Hardware Technical Deployment Specialist to install and deploy high-performance computing systems across North America. This remote role requires 70% travel and US citizenship; US federal clearance is a plus.

You will work from home with on-site deployments, handling rack, cabling, power, and health checks while ensuring smooth system acceptance and documentation.

Qualifications

• 2+ years of technical experience with an Associates Degree or equivalent; without a degree, two additional years of relevant professional experience.
• Familiar with data center IT operations and policies.
• Ability to lift 50 lbs and stand for long periods; able to work at heights and use ladders.

Responsibilities

• Install and deploy HPC systems at customer sites.
• Rack/stack, cabling per point-to-point maps and SCHD specs.
• Power up, validate and run health checks; troubleshoot issues.
• Participate in system acceptance and fix HW fallout.
• Manage parts orders, returns, and on-site handling per policies.
• Analyze, troubleshoot, and resolve issues across servers, storage, networking.
• Document tasks and provide technical outlines; follow travel policies.

Skills

Fast learner

Data center ops

Cable labeling

Datacenter networking

ESD procedures

Team player

Project management

Communication

Physical ability

Hand tools

Education

Associates degree or 2+ years experience

Job description

HPC/AI Hardware Technical Deployment Specialist

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description: Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.

US Citizenship required. Remote position with travel required 70% of the time. US Federal clearance a plus but not required.

Tasks and Responsibilities

• Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.
• Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.
• Participate in system acceptance, working to resolve any HW fallout on the system.
• Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
• Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
• Demonstrate hands‑on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
• Provide appropriate documentation of tasks and activities and technical outlines.
• Responsible for following all HPE Travel Policies and Procedures.

Skills and Requirements

• Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.
• Understanding of a Data Center IT Operations environment.
• Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings.
• Experience and understanding of servers, storage, networking in an Datacenter environment.
• Able to proficiently perform data centre support tasks with little guidance.
• Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Demonstrates a strong team mentality; able to work well with multiple cross functional groups.
• Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
• Professional written and verbal communication skills.
• Attention to detail with a focus on customer satisfaction.
• Ability to lift 50 lbs.
• Ability to stand on ladders.
• Ability to stand for long periods of time.
• Ability to operate manual and power hand tools.

Education & Experience

• 2+ years of technical experience and an Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

Salary and Location

Salary: The expected salary/wage range for this position is provided below. Actual offer may vary from this range based on geographic location, work experience, education/training, and/or skill level. United States of America: Annual Salary USD 69,200 - 130,400 in Colorado // 74,300 - 150,500 in California. The listed salary range reflects base salary. Variable incentives may also be offered.

The estimated job application period closure is January 25 2027; this timeline is provided for transparency and internal planning purposes.

Job Level

Job: Services. Job Level: TCP_02.

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.

Disclosure of Sensitive Personal Data: Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.