Networking - Datacenter Operations Technician

Hewlett Packard Enterprise; Herndon (VA); Hybrid; USD 43,000 - 100,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise is seeking a Network Lab Operations Technician to support datacenter hardware, networking gear, and virtualization platforms. The role includes installing and maintaining equipment, provisioning networks, and assisting Sales Engineers during customer presentations.

The position is hybrid, requiring onsite work two days per week in Virginia, with a 40-hour work week and potential occasional travel.

Qualifications

• Bachelor’s degree in networking or equivalent preferred.
• Three years of field technician or datacenter technician experience is acceptable.
• Experience with Linux distributions (CentOS/RedHat/Debian) preferred.
• Windows and VMware experience preferred.
• Familiarity with TCP/IP, UDP, DNS, LDAP and SNMP is advantageous.

Responsibilities

• Process inbound and outbound shipments.
• Update and maintain lab inventory database (Netbox).
• Install, configure, and maintain routers, switches, servers, PDU/CDUs, and console servers.
• Provide end-user support for device troubleshooting, diagnosis, and resolution.
• Build small to large-scale network topologies for Field Sales Teams.
• Assist users with building and provisioning VM guests in vCenter/ESXi, KVM, and Proxmox environments.
• Provide live support during customer presentations.

Skills

Networking basics

Equipment installation

Provisioning

Maintenance

English proficiency

Education

Bachelor’s degree in networking

Tools

Netbox

vCenter/ESXi

KVM

Proxmox

Job description

Networking - Datacenter Operations Technician

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Networking - Lab Operations Technician Qualified candidates will be proficient in basic networking, equipment installation, provisioning, and maintenance. Prior experience with datacenter, enterprise, servers, storage, and telco networking equipment is preferred.

What you'll do:

• Process inbound and outbound shipments.
• Update and maintain lab inventory database (Netbox).
• Install, configure, and maintain; routers, switches, servers, PDU/CDUs, and console servers.
• Provide end-user support for device troubleshooting, diagnosis, and resolution.
• Build small to large-scale network topologies for Field Sales Teams.
• Assist users with building and provisioning virtual machine guests in vCenter/ESXi, KVM, & Proxmox environments.
• Provide live support & assistance for Sales Engineers during customer presentations.

What you need to bring:

• Experience using power tools, cage nuts, and the ability to handle heavy equipment (50lb+) in conjunction with server lift tools.
• Knowledge and experience with server hardware and installation (4-post rail kits, virtual console, etc.).
• Knowledge and experience with ethernet cabling and transceiver standards & types commonly used in the industry (SMF, MMF, MTP/MPO, CAT6-RJ45, 1Gbe - 800Gbe optical standards, DAC, AOC, etc.)
• Experience with physical setup & provisioning of network appliances (switches, routers, firewalls, etc.)
• Solid communication skills, proficiency with English is required.
• Onsite full-time work week (40hr) is required.
• Occasional business travel may be requested.
• Administrative experience with CentOS, RedHat, Debian, and other Linux distributions is preferred.
• Administrative experience with Windows and VMware is preferred.
• Experience with network testers (IXIA, Spirent, etc.) is preferred.
• Knowledge of standard network protocols such as TCP/IP, UDP, Dynamic routing protocols, SSH/SCP/SFTP, DNS, NFS, LDAP, CIFS, SMTP, SNMP, DHCP is preferred.

Education Requirements:

Bachelor’s degree in network communications management or equivalent preferred. Three years of field technician or datacenter technician experience is also acceptable.

Accessibility:

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Engineering Services

Job Level:

Advanced "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Hourly Salary USD 31.35 - 72.36 in Virginia The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise Technology innovation that fosters business transformation. We Are In the Acceleration Business We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Standards of Business Conduct (SBC) The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way.

Equal Opportunity Employer (EEO)

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

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Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.