Howell Inside Sales Coordinator: Fast Quotes & Service

Forte Opening S; Howell (MI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Forte in Howell, MI is seeking an Inside Sales Coordinator to generate customer quotations, revisions, and follow-ups, and to answer technical questions. The role is customer-facing and requires professionalism and organization at the Howell plant.

The position reports to the Inside Sales Supervisor and involves managing quotes, meeting turnaround times, and supporting customers with pricing and product information.

Qualifications

• Must possess excellent skills using Microsoft Word, Excel, Outlook, and PowerPoint.
• Must have previous experience utilizing CRM systems to manage customer information accurately.
• Must be a task-oriented collaborator with multi-project capability.
• Prefer experience in door and hardware industry products.

Responsibilities

• Produce detailed quotations based on customer inquiries and requests for proposals.
• Review and process quotes, orders, revisions, custom items, and add-ons with approvals.
• Make outbound follow-up calls to prospects and customers; increase quote conversions.
• Answer technical and specification questions and provide exceptional customer service.
• Maintain alignment between quote and order pricing; explain pricing discrepancies as needed.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

CRM systems

Job description

Forte in Howell, MI is seeking an Inside Sales Coordinator to generate customer quotations, revisions, and follow-ups, and to answer technical questions. The role is customer-facing and requires professionalism and organization at the Howell plant.

The position reports to the Inside Sales Supervisor and involves managing quotes, meeting turnaround times, and supporting customers with pricing and product information.