Patient Access & Billing Specialist

American Family Care Eldridge; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading urgent care provider in Houston is seeking a Patient Coordinator to manage patient check-in and check-out processes. Responsibilities include verifying insurance, collecting payments, and maintaining accurate patient records. Ideal candidates will be high school graduates with clerical experience and strong customer service skills. The role demands attention to detail, a positive demeanor, and proficient computer skills. Join our dedicated team to provide exceptional patient care in a fast-paced environment.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge including Microsoft Office.
• Accuracy and detail orientation required.
• Positive customer service skills necessary.
• Well-groomed appearance expected.
• Clear and articulate phone mannerisms are a must.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility.
• Greet patients, provide initial paperwork, and collect insurance copies.
• Register patients and update records while verifying insurance.
• Collect and process patient payments, addressing billing issues.
• Respond promptly to customer needs and provide excellent service.
• Balance daily patient charges against system reports.
• Complete cash control procedures and secure financial assets.

Skills

Positive customer service skills

Accuracy and detail orientation

Clear and articulate phone mannerisms

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

A leading urgent care provider in Houston is seeking a Patient Coordinator to manage patient check-in and check-out processes. Responsibilities include verifying insurance, collecting payments, and maintaining accurate patient records. Ideal candidates will be high school graduates with clerical experience and strong customer service skills. The role demands attention to detail, a positive demeanor, and proficient computer skills. Join our dedicated team to provide exceptional patient care in a fast-paced environment.