Housing Voucher Portability Specialist

Housing-Development-Corporation; Decatur (GA); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

Affiliated Resources Group (ARG) in Decatur, Georgia is seeking a Portability Specialist for the Housing Choice Voucher Program. You will handle voucher issuance, HAP contracts, rent determinations, and annual/interim recertifications, working with incoming and outgoing portability clients.

The role requires coordinating with housing authorities, conducting client interviews, maintaining records, and ensuring timely processing of all documents and payments.

Qualifikationen

• Three (3) years experience in HCV, with two (2) years experience in portability.
• Bachelor’s degree in business, public administration, urban studies, social service, or related field preferred.
• Proficiency with Microsoft Office Suite and proprietary software.

Aufgaben

• Provide excellent direct customer service to participants and landlords.
• Collect, review and process data for assigned functions; calculate rents and housing assistance payments.
• Interviews with program participants and landlords; resolve issues and complaints.
• Document tasks in participant files; maintain organized hard/document records.
• Process vouchers, RTAs, HAP contracts and renewals in a timely manner.
• Support team meetings, process improvements, and collaborative initiatives.

Kenntnisse

Direct customer service

Interpersonal communication

Data entry and records management

Team collaboration

Ausbildung

Bachelor’s degree in business, public administration, urban studies, social service, or related field

Tools

Microsoft Office Suite

Proprietary software

Jobbeschreibung

Affiliated Resources Group (ARG) in Decatur, Georgia is seeking a Portability Specialist for the Housing Choice Voucher Program. You will handle voucher issuance, HAP contracts, rent determinations, and annual/interim recertifications, working with incoming and outgoing portability clients.

The role requires coordinating with housing authorities, conducting client interviews, maintaining records, and ensuring timely processing of all documents and payments.