Housing Support Specialist III

Appone; Richmond (VA); On-site; USD 62,000 - 71,000; Full time

Job summary

Richmond Behavioral Health Authority in Richmond, Virginia seeks a Coordinator for regional housing programs to lead discharge assistance planning and manage regional housing initiatives across multiple jurisdictions.

You will review DAP requests, facilitate meetings, provide training, and ensure compliance with housing regulations and funding requirements, while analyzing data on housing outcomes and program performance.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or a related field is required.
• 3–5 years of experience in housing coordination or behavioral health services is required.
• QMHP, QSAP, or QIDP status upon hire is required.
• Equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates capacity to perform essential functions.
• Possession of a valid Virginia driver’s license and satisfactory driving record.

Responsibilities

• Provide quality review of all regional Discharge Assistance Plan (DAP) requests submitted to the regional office.
• Facilitate quarterly DAP scrub meetings to ensure plans meet expectations outlined in the Discharge Assistance Manual.
• Complete monthly one-time DAP reports to monitor benefit acquisition efficiency.
• Serve as primary point of contact for DAP submissions and oversee use of the DAP residential rate tool.
• Lead bi-monthly regional liaison meetings and provide training and support on identified topics.
• Collaborate with hospital liaisons and regional partners to address problematic discharges and support community placements.
• Collect and analyze data related to housing outcomes and program performance.
• Other duties as assigned.

Skills

Communication skills

Time management

Documentation

Problem solving

Training others

Organizational skills

Written communication

Education

Bachelor's degree in social work, psychology, counseling, or related field

QMHP, QSAP, or QIDP status upon hire

Equivalent combination of education, experience, knowledge, skills and abilities

Virginia driver’s license

Job description

The Region 4 Discharge Assistance Program (DAP) supports the Department of Behavioral Health and Developmental Services' (DBHDS) commitment to person-centered and recovery-based care. It is supported by state mental health funds allocated to each DBHDS region to implement community capacity and/or individualized services and supports that enable adults receiving services in state hospitals to live in the community. Additionally, DAP offers a flexible approach for responding to discharge barriers from state hospitals once an individual has been determined to be clinically ready for discharge, thereby enabling individuals to transition from state hospitals to communities where they can recover in the least restrictive and most integrated setting possible. DAP is a payor of last resort, which means exploration of all other income/funding sources is required prior to submitting a request for funds.

Job Summary

Coordinate regional housing programs and lead strategic housing initiatives across multiple jurisdictions. Responsibilities include managing discharge assistance plans, facilitating regional housing meetings, providing training and technical support, and ensuring compliance with housing regulations and funding requirements.

Essential Duties and Responsibilities

The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties.?Other duties may be assigned.

Provide quality review of all regional Discharge Assistance Plan (DAP) requests submitted to the regional office

Facilitate quarterly DAP scrub meetings to ensure plans meet expectations outlined in the Discharge Assistance Manual

Complete monthly one-time DAP reports to monitor benefit acquisition efficiency

Serve as primary point of contact for DAP submissions and oversee use of the DAP residential rate tool

Lead bi-monthly regional liaison meetings and provide training and support on identified topics

Collaborate with hospital liaisons and regional partners to address problematic discharges and support community placements

Collect and analyze data related to housing outcomes and program performance

Other duties as assigned

Position Requirements

Minimum Qualifications—Education and Experience

• Bachelor’s degree in social work, psychology, counseling, or a related field

• 3–5 years of experience in housing coordination or behavioral health services

• QMHP, QSAP, or QIDP status upon hire

• OR?an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards.

• Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Preferred Qualifications

• Experience with regional housing programs and discharge planning

• Familiarity with Virginia housing regulations and funding mechanisms

• Training in trauma-informed care and systems-level coordination

Knowledge, Skills, and Abilities

• Knowledge of Virginia housing regulations and individual/landlord rights

• Knowledge of discharge planning, housing coordination, and benefit acquisition processes

• Skill in teaching, training, and mentoring others

• Skill in identifying complex problems and implementing solutions

• Skill in managing time, documentation, and program logistics

• Ability to synthesize and organize information for decision-making

• Ability to communicate effectively in writing and speech

• Ability to learn and retain processes through instruction and apply them independently

• Ability to identify potential problems or detect when something may be likely to go wrong

Supervisory Responsibilities

• This position does not supervise or function in a lead worker capacity.

Work Environment and Physical Demands

• Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, including the human body. This role requires regular movement throughout the workday, including walking, stair climbing, and driving to community-based locations. Employees must be physically capable of navigating varied environments such as residential facilities, urban areas, and client homes.

• Close concentration, visual attention and need for manual dexterity required.

• Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards.

• Staff may occasionally engage in behavior intervention strategies, such as verbal de-escalation or redirection, to support client safety and therapeutic goals.

ADA

Richmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at [e-mail] for more information.

EEO

Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full-Time/Part-Time Full-Time

Open Date 10/7/2026

About the Organization Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range $61,526.00 - $71,427.20

EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is currently accepting applications.