Administrative Staff II

Richmond Behavioral Health Authority; Richmond (VA); Sur place; USD 28 000 - 32 000; Temps partiel

Résumé du poste

Richmond Behavioral Health Authority is seeking a part-time administrative support specialist in Richmond, VA to perform data entry, scheduling, and program logistics coordination.

Responsibilities include processing invoices, maintaining accurate records, monitoring eligibility, and assisting with internal reporting. The role requires attention to detail, discretion, and the ability to manage multiple priorities in a team setting.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative support experience.
• Basic proficiency in Word, Excel, Outlook.
• Ability to learn and apply processes independently.
• Equivalent combination of education/experience per regulatory standards.
• Valid Virginia driver’s license and clean driving record.

Responsabilités

• Perform data entry and maintain accurate records across multiple systems.
• Coordinate scheduling for meetings, assessments, and program activities.
• Process and track invoices and purchase authorizations.
• Maintain filing systems and manage document flow.
• Monitor eligibility and authorization records for services or programs.
• Conduct audits and reviews of documentation for accuracy and compliance.
• Provide general customer service and respond to inquiries.
• Support inventory tracking and supply ordering.
• Assist with internal reporting and documentation preparation.
• Other duties as assigned.

Connaissances

Time management

Prioritization

Communication

Microsoft Office

Attention to detail

Formation

High School Diploma or GED

Associate degree / 2-year certificate

Outils

Electronic Health Records

Financial databases

Description du poste

Recovery Plus is an Opioid Treatment Program offering medication assisted treatment (MAT) – methadone - for individuals diagnosed with opioid dependence. RBHA utilizes the American Society of Addition Medicine (ASAM) Criteria to determine if an individual meets criterion for this type of outpatient treatment. In addition to treatment with medication, Recovery Plus offers individual therapy, group counseling sessions, and peer recovery support. This is a voluntary program that complies with all local and federal regulations.

Job Summary

Provide administrative support with increasing independence and complexity. Responsibilities include document processing, data entry, scheduling, and coordination of program logistics. Support multiple teams and requires attention to detail, discretion, and the ability to manage multiple priorities.

Essential Duties and Responsibilities

The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties.Other duties may be assigned.

Perform data entry and maintain accurate records across multiple systems

Coordinate scheduling for meetings, assessments, and program activities

Process and track financial documentation such as invoices and purchase authorizations

Maintain filing systems and manage document flow

Monitor eligibility and authorization records for services or programs

Conduct audits and reviews of documentation for accuracy and compliance

Provide general customer service and respond to inquiries

Support inventory tracking and supply ordering

Assist with internal reporting and documentation preparation

Other duties as assigned

Position Requirements

Minimum Qualifications—Education and Experience

• High School Diploma or equivalent (G.E.D.)

• 1–3 years of experience in administrative support or office operations

• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to learn and retain processes through instruction and apply them independently

• OR?an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards.

• Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Preferred Qualifications

• Associate degree or two-year technical certificate in office administration or related field

• Experience working in behavioral health or human services settings

• Familiarity with electronic health record systems or financial databases

Knowledge, Skills, and Abilities

• Knowledge of business administration and basic accounting principles

• Skill in managing time, prioritizing tasks, and communicating effectively

• Skill in using spreadsheet and document management software

• Ability to interpret financial data and resolve discrepancies

• Ability to organize information and maintain accurate records

• Ability to work independently and collaboratively in a team environment

Supervisory Responsibilities

• This position does not supervise or function in a lead worker capacity.

Work Environment and Physical Demands

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. While this role may involve desk-based tasks, employees must be able to ambulate independently, operate a motor vehicle, and transition between office and field environments. Field-based responsibilities may include walking short distances, climbing stairs, and carrying essential work items such as a laptop.

• Close concentration, visual attention and need for manual dexterity required.

• Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards.

• Staff may occasionally engage in behavior intervention strategies, such as verbal de-escalation or redirection, to support client safety and therapeutic goals.

ADA

Richmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at [e-mail] for more information.

Richmond Behavioral Health Authority (RBHA) promotes a safe and healthy work environment and provides appropriate safety and equipment training for all employees as required.

EEO

Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full-Time/Part-Time Part-Time

Open Date 10/7/2026

Close Date

About the Organization Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range $20.13-$23.37

EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position is currently accepting applications.