Housing Support Specialist - Full Time

YWCA Cass Clay; Fargo (ND); Vor Ort; USD 22.000 - 28.000; Vollzeit

Zusammenfassung

YWCA Cass Clay is seeking a Full Time Housing Support Specialist to provide support and advocacy to residents of Grace Garden and LanternLight, ensuring safety and adherence to leasing guidelines. The role requires working 32 hours weekly across Wednesday to Sunday with shifts from 4p-10p and 12p-8p on weekends.

Responsibilities include maintaining records, assisting with basic needs, and connecting residents to community resources.

Qualifikationen

• Crisis intervention knowledge or training.
• Strong verbal and written communication skills.
• Prompt and reliable attendance required.
• Understanding of domestic violence, homelessness, mental illness, and related issues is helpful.

Aufgaben

• Provide support and advocacy to residents and uphold lease guidelines.
• Assist with basic needs: food, clothing, and resources; maintain records.
• Maintain safety, cleanliness, and security of the facility.
• Respond to emergencies or crises professionally and promptly.
• Attend scheduled housing meetings and coordinate with team.

Kenntnisse

Crisis intervention

Communication

Reliability

Professionalism

Ausbildung

High school diploma or equivalent

Human services experience preferred

Jobbeschreibung

YWCA Cass Clay is currently seeking a Full Time Housing Support Specialist to provide support and advocacy to residents of Grace Garden: A YWCA Supported Residence and LanternLight: A YWCA Supported Residence while upholding the mission of YWCA Cass Clay. Individuals must be available to work 32 hours per week, Wednesday - Sunday. Hours W-F would be 4p-10p with Sat and Sun hours 12p - 8p.

Job Duties

• Provide support and advocacy to residents as needed.
• Ensure residents are complying with leasing guidelines and procedures.
• Supply residents with necessary items such as food, clothing, etc.
• Maintain participant records.
• Perform general administrative functions such as participant logging, answering the phone, and responding to in-person inquiries in a professional and timely manner.
• Assist in the preparation of apartments for new residents.
• Provide consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.
• Ensure the security of the facility.
• Maintain cleanliness of community spaces within the building.
• Provide appropriate information and referrals to connect residents to community resources.
• Provide an immediate and professional response to any emergency or crisis at the residence.
• Maintain professionalism while interacting with community members and YWCA stakeholders.
• Attend scheduled Housing meetings.
• Sort and organize donations.
• Deliver services with safety, respect, and effectiveness.
• Other duties as assigned.

Qualifications

• High school graduate. Education and/or two years experience in human services or related field preferred.
• Training or experience in working in crisis intervention.
• CPR and First Aid certified.
• Must have excellent oral, written, and interpersonal communication skills.
• Knowledge of domestic violence, homelessness, mental illness, chemical dependency, and child development issues is essential. Knowledge of community resources is helpful.
• Prompt and reliable attendance is required.
• Meet all background check requirements.
• An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay.

YWCA Cass Clay is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.