Resident Assistant

YWCA USA; City of Binghamton (NY); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible schedule

Health insurance (Full-time)

Life insurance (Full-time)

Paid time off (Full-time)

Referral program

Job summary

YWCA USA is looking for Residential Assistants to serve in various shifts. The role involves assisting clients at the Emergency Shelter, managing intakes, and ensuring a safe environment while maintaining policies. Ideal candidates will have a high school diploma and experience in human services, especially working with sensitive populations.

This full-time position offers benefits, including health insurance and a flexible schedule, with starting pay at $16.00 per hour and 8-40 hours expected weekly.

Qualifications

• Experience working with women with mental health issues or victims of domestic violence.
• Ability to lift at least 50 pounds and move quickly up and down stairs.
• Capable of maintaining confidentiality and appropriate boundaries.

Responsibilities

• Complete intakes of people entering the YWCA Emergency Shelter.
• Support staff and clients to uphold housing policies and respond to emergencies.
• Maintain appropriate boundaries with clients at all times.

Skills

Communication skills

Crisis intervention

Conflict resolution

Multi-tasking

Detail-oriented

Education

High school diploma or GED equivalent

2-year degree in Human Services

Tools

Microsoft Office Suite

Job description

We are looking for part-time, full-time, and substitute employees for the 1st, 2nd and 3rd shifts.

Residential Assistant (RA)

Position Summary

Let your people skills shine as a residential aid for a well-established nonprofit organization. You will serve as a Residential Assistant during an assigned shift. You are in charge of all incoming intakes to the Emergency Shelter and responsible for assisting consumers with any special needs that may come up. Additionally, you will be responsible for cleaning rooms when tenants move out of the YWCA; as well as monitoring other chores around the building. You may also provide security coverage at the reception desk, screening all visitors. Responsibilities include assisting with health and safety emergencies, as well as conflict resolution and crisis intervention.

Responsibilities

• Complete intakes of people entering the YWCA Emergency Shelter
• Support residential staff and residential consumers to uphold housing policies, curfews and respond to health/safety issues such as fire alarms, elevator malfunctions or medical emergencies.
• Communicate with agencies in the community regarding YWCA Residential Services
• Maintain appropriate boundaries with clients at all times
• Clean apartments when tenants move out
• Responsible for self-directed cleaning tasks throughout the building
• Will be required to work some third shift positions and holidays (rotating basis)
• Other tasks assigned at the discretion of the Residential Services Director

Requirements

• Minimum high school diploma or GED equivalent, preferred 2-year degree in Human Services
• Experience working with women with mental health issues, alcohol/drug dependency and/or victims of domestic violence; with the capacity to handle sensitive issues tactfully
• The Residential Assistant should be a courteous individual, with a presentable and professional appearance
• Must be able to pick up at least 50 pounds and have the ability to move up and down stairs quickly
• The ability to multi-task as well as prioritize tasks at hand are also important qualities
• Experience with Microsoft Office Suite
• Ability to work independently when needed and as well as with a team
• Have good attendance
• Be organized and detail oriented
• Be able to maintain confidentiality & have appropriate boundaries
• Ability to maintain a neat workspace
• Provide a supportive environment which respects and affirms all consumers’ racial, cultural and religious identity and lifestyle
• Be open to the possibility of expanded duties as knowledge increases and interests become focused

Job Type

Full-time positions available.

Pay

Starting at $16.00 per hour

Expected Hours

8 – 40 per week

Full-Time Employee Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance (Full-time)
• Life insurance (Full-time)
• Paid time off (Full-time)
• Referral program

Schedule

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Night shift
• Overnight shift

Education

• High school or equivalent (Required)

Experience

• Residential setting: 1 year (Preferred)

Work Location

In person